Glad it was helpful

Had to say I had the same problem when I started using Studio 11+ again to capture tapes. Started fine then several seconds into it started dropping frames, freezing and on playback same and audio out of sync.  Talked to support........ tried to update video driver but was the latest version (ATI).  This was a Dell Inspron laptop.  ...

Check out this link: http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=344951&Hilite=windows+7+compatibility

Sounds like you have a handle on it and sure sounds familiar with my situation.  Of course I had S11+ installed with the bonus disk content (BDisk was downloaded from PS download section as I did not receive the disk with my S11) and I've always had the HFX volumes show up in the transitions tabs although, there were not active.  When I ...

Okay.  Not sure how old the HFX Version 5 is, but I purchased HFX Vol 1 off of ebay (which was for Studio v.10 family & CD copyright was 2005) and I am using Studio 11+.  This package would not load and after dealing with Pinnacle on live chat found out that this package is not compatible with windows 7.  Only bonus disks for ...

Nancy, jumping in here with a question....  Is the HFX Vol1 & 2 your trying to load a seperate CD package add-on??  And if so does it say ''For the Studio v.10 family of products''

Check this link for compatibility   http://avid.custkb.com/avid/app/selfservice/search.jsp?Docid=344951&Hilite=Windows+7+compatibility

Happy to hear you got it up and running.  Same thing for me as support requested a scan of the disk and I got an activation key.   Thanks also for the link to the page.  I will save this one tfor others in need of info.  Here is another link for the latest Windows 7 compatibility for all Pinnacle/Avid ...

Just went through a similar problem with a HFX V1 pack I bought on ebay.  I'm using S11+ on Win 7 32B and have no problems even though support says it will not probably work.  The pack I bought (which was for S10-Up) would not load and I did talk with support via live chat about it.  Bottom line was, the pack IS NOT compatible with ...

Are you refferring to Hollywood V1 & V2 and also are you running Windows 7?