https://docs.google.com/file/d/0B9Ep0Y1FILulSjAtbTR6SXF0S28/edit?usp=sharing This is what I see when I click on Display Information I don't see anything in the Event log regarding this file.  Is there anything else I can do? [click to view image]

I am running Studio 16 on Windows 7 (Intel Core i3-2100 CPU @ 3.10GHz, 4.00 GB RAM, 64-bit).  I seem to be able to import mp4 and mov files correctly into the Library, but not mkv files.  I get the Red Thumbnail deal, and when I click on the mkv, not only is there no video, but the audio is incorrect also (sounds speeded up). I followed ...

Thank you!  I will try this!   -ron

I am attempting to create a movie of a performance recorded on 3 video cameras.  I have loaded each video onto a separate track.  I have also managed to sync them so that I have one audio track.  What I would like to know is if there is some tutorial available on how to use PS 16 to cut between video on multiple tracks?   ...

I am using Pinnacle 12 Ultimate.  I upgraded from Pinnacle 11 Plus.  When I select M-Jpeg Best as my capture format, and then attempt to capture, I get a warning that I am using the ''Trial'' version of M-Jpeg and that my captured video will be watermarked.  Is this m-jpeg a part of Pinnacle (I don't remember installing it ...

I worked with tech support on this.  I changed the capture format to mpeg-1/2 at the lowest quality, and lo and behold, it works.   Thanks for all the suggestions.

Thank you for the response.  I actually upgraded my processor and display adaptor (see below).  Still had the problem.  Followed your suggestion and turned off preview.  The audio and video appear a bit more synched.  Not perfect, but not way off the way it was. Again, thanks for the ...

I have both Pinnacle 11 and 12.  When attempting to capture video using the DVC100 capture device, the resulting video does not sync with the audio.  The video and audio appear fine when playing in the preview window, but as soon as I click to start the capture, the video appears to intermittently freeze.  The resulting captured ...