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  • Re: PS23 - Rendering with a Mask Track is very slow

    Hardware acceleration is set to AMD I believe.&nbsp; I remember hitting AUTO and it found that option.
    Posted to General (Forum) by citapinc on February 25, 2021
  • Re: PS23 - Rendering with a Mask Track is very slow

    Tony P:Do you have Task Manager open while doing this to monitor system resources? Is your antivirus software running in the background?&nbsp; Is is possible that you would want to share that project to be tested? 1. Task Manager was not open during rendering.&nbsp; In fact nothing was open until I decided to open the Radeon Manager program ...
    Posted to General (Forum) by citapinc on February 25, 2021
  • Re: PS23 - Rendering with a Mask Track is very slow

    Very similar to yours actually: Intel I7-8700 @ 3.20 Ghz16gb MemoryWin 10 Pro 64-BitRadeon RX-560 Video CardDrive C: Intel SSD 2-TBDrive D: Seagate Barricuda ST2000DM008 2TB HDD 7200 RPMAll of our video production is done on the D: Drive.&nbsp; Pinnacle Studio is installed on the C: Drive.&nbsp;
    Posted to General (Forum) by citapinc on February 22, 2021
  • PS23 - Rendering with a Mask Track is very slow

    We are working on a 17 minute video that uses a mask track all the way through the video.&nbsp; We are using a Green Screen Fx to superimpose the video over an image, then use a Mask track to outline an area where the subject is at such that a tree and a tree branch can look like it's in front of our subject as she enters into the screen.&nbsp; ...
    Posted to General (Forum) by citapinc on February 22, 2021
  • Re: MCE Smart Proxy Enhancement

    Not really.&nbsp; What Pinnacle Studio should do is move the Smart Proxy to a service that runs in the background via the Control Panel.&nbsp; This way Smart Proxy is always running in the background regardless if PS or MCE is running.&nbsp; They can take it one step further and enable/disable the service when PS runs and exits out too.
    Posted to Feature Requests (Forum) by citapinc on June 28, 2020
  • Re: PS19 - Export Crashing

    We tried that and it still kept on crashing.&nbsp; I went to a friend's house who is running PS21 Ultimate and it compiled without any issues.&nbsp; It took 45 minutes to compile a 5 minute video but it compiled.&nbsp; So I just purchased PS23 Ultimate and will upgrade our three production machines to PS23 64-Bit to see if that solves the ...
    Posted to Export (Forum) by citapinc on June 9, 2020
  • Re: PS19 - Export Crashing

    It's right in the middle of a scene where we have a background image and two other MP4 videos overlaying the picture.&nbsp; Both of the videos are using a 3-D effect, a 2-D effect, Pan and Zoom and Color Correction.
    Posted to Export (Forum) by citapinc on June 8, 2020
  • PS19 - Export Crashing

    We're having a very serious crash with PS19 that we can't figure out.&nbsp; I've tried to compile the video on three different machines and all three machines are crashing at the same spot. The error that we're getting is the following: ''The export process has experienced problem with thetimeline and has been canceled. ...
    Posted to Export (Forum) by citapinc on June 8, 2020
  • Best Video Card for Pinnacle Studio 23

    I'm in the process of building a new video editing system for my wife.&nbsp; What would be the best video card to use?&nbsp; We shoot everything in 4K and export at 1080p.
    Posted to General (Forum) by citapinc on June 8, 2020
  • Re: Re:Pinnacle Studio WAV specs

    saby:Hi, What does Mediainfo say about these wav files ? Mediainfo?&nbsp; What do you mean by MediaInfo?
    Posted to Import (Forum) by citapinc on May 3, 2020
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