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  • Re: MCE Smart Proxy Enhancement

    Not really.&nbsp; What Pinnacle Studio should do is move the Smart Proxy to a service that runs in the background via the Control Panel.&nbsp; This way Smart Proxy is always running in the background regardless if PS or MCE is running.&nbsp; They can take it one step further and enable/disable the service when PS runs and exits out too.
    Posted to Feature Requests (Forum) by citapinc on June 28, 2020
  • Re: PS19 - Export Crashing

    We tried that and it still kept on crashing.&nbsp; I went to a friend's house who is running PS21 Ultimate and it compiled without any issues.&nbsp; It took 45 minutes to compile a 5 minute video but it compiled.&nbsp; So I just purchased PS23 Ultimate and will upgrade our three production machines to PS23 64-Bit to see if that solves the ...
    Posted to Export (Forum) by citapinc on June 9, 2020
  • Re: PS19 - Export Crashing

    It's right in the middle of a scene where we have a background image and two other MP4 videos overlaying the picture.&nbsp; Both of the videos are using a 3-D effect, a 2-D effect, Pan and Zoom and Color Correction.
    Posted to Export (Forum) by citapinc on June 8, 2020
  • PS19 - Export Crashing

    We're having a very serious crash with PS19 that we can't figure out.&nbsp; I've tried to compile the video on three different machines and all three machines are crashing at the same spot. The error that we're getting is the following: ''The export process has experienced problem with thetimeline and has been canceled. ...
    Posted to Export (Forum) by citapinc on June 8, 2020
  • Best Video Card for Pinnacle Studio 23

    I'm in the process of building a new video editing system for my wife.&nbsp; What would be the best video card to use?&nbsp; We shoot everything in 4K and export at 1080p.
    Posted to General (Forum) by citapinc on June 8, 2020
  • Re: Re:Pinnacle Studio WAV specs

    saby:Hi, What does Mediainfo say about these wav files ? Mediainfo?&nbsp; What do you mean by MediaInfo?
    Posted to Import (Forum) by citapinc on May 3, 2020
  • Pinnacle Studio WAV specs

    Good day everyone!&nbsp; I just got my hands on a Zoom H6 for audio recording and how I'm trying to integrate the WAV output file that ZOOM creates into the project but Pinnacle 19 says the file ''appears to be of a size or type that is not supported.'' I know Pinnacle Studio supports WAV files, so what are the specific specs on WAV files?&nbsp; ...
    Posted to Import (Forum) by citapinc on May 3, 2020
  • Re:Exporting a 2 hour 4K Project

    The issue is that PS19 is not closing out at all.&nbsp; PS19 is now grey and looks like nothing is happening.&nbsp; My question is that since it took 7 hours to export, should I expect this to last for 7 hours as well while it's doing something?
    Posted to Export (Forum) by citapinc on March 30, 2020
  • Exporting a 2 hour 4K Project

    I just finished editing a 4K 2 hour multi camera project on PS19.&nbsp; I did the export last night (took 7+ hours to export at 4k) and it created what looks like a 19GB temp file in the export folder, but it never created the final file.&nbsp; When I clicked on CLOSE button after it said it was done exporting, PS 19 just locks up and I get a ...
    Posted to Export (Forum) by citapinc on March 30, 2020
  • MCE Smart Proxy Enhancement

    Currently when you are working within MCE and you have Smart Proxy turned on, the Smart Proxy converts the files into lower res files only if you are in MCE.&nbsp; Once you press OK, Smart Proxy stops converting the files.&nbsp; This means if you're working within MCE, you have to put the files into the cameras, then wait until Smart Proxy is ...
    Posted to Feature Requests (Forum) by citapinc on February 12, 2020
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