Just wanted to say thanks!! The patch worked when done in safe mode. Why is that?

Thanks, will give it a go! Will let you know how I get on.

I am a complete novice when it comes to all this stuff so I would appreciate a laymans explanation if poss!!! I'm currently running studio quickstart v 9.1.2 at the moment and I downloaded the 9.4.3 patch. I am having problems installing it on my computer. It gets to a certain point and then hangs. I tried deleting it and downloaded it again ...