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  • Re: Import DVDs - "unknown failure" error message.

    Hello Andre, &nbsp;I do have a fix, but it isn't pretty.&nbsp; Unfortunately Pinnacle hasn't made any progress in this area with their new version 12 product, so I'm still in the same boat.&nbsp; The work around is that I use Roxio Easy Media Creator version 9 (this is an old version) to rip the&nbsp;DVD into an Mpeg file.&nbsp; Then I go back to ...
    Posted to Studio - Capture (Forum) by steigw on October 9, 2008
  • Re: Import DVDs - "unknown failure" error message.

    I copied the DVD (which really meant the TS subdirectory) to the hard drive and attempted importing from there with the exact same error message.&nbsp; Remember, I can import non-protected commercial DVDs and I can import DVD's created by my computer.&nbsp; Only when they are created by the Sony DVD device do I get this error message.
    Posted to Studio - Capture (Forum) by steigw on May 29, 2008
  • Re: Import DVDs - "unknown failure" error message.

    Pinnacle tech support asked a number of questions and ultimately arrived at the fact that they don't support DVDs made with this device.&nbsp; I don't know if it is just the Sony or if the problem would exist with other products as well.
    Posted to Studio - Capture (Forum) by steigw on May 29, 2008
  • Re: Import DVDs - "unknown failure" error message.

    That is a great suggestion, but the only change to the original behavior is that after the error message of ''unknown failure'', Studio exits all by itself.&nbsp; When importing from the DVD, I would have to use Task Manager to shut it down as it was hung.&nbsp; DVD's made by the VRD-MC5 only have a Video_TS subdirectory.&nbsp; I've noticed that ...
    Posted to Studio - Capture (Forum) by steigw on April 25, 2008
  • Import DVDs - "unknown failure" error message.

    Hello, I'm trying to import DVDs made by the Sony VRD-MC5 device (http://b2b.sony.com/Solutions/product/VRD-MC5) I have a number of old Hi-8 tapes that were converted to DVD using that sony model.&nbsp; Everytime I try to import the DVD into Pinnacle Studio 11 Ultimate, I get an error message that says ''unknown failure'' and the entire ...
    Posted to Studio - Capture (Forum) by steigw on April 24, 2008
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