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  • Re: Refunds - How to obtain a refund (get money back) from Pinnacle - I am having trouble

    Hello DannyF, I have S11U and don't have any problems at all. When you said you can't open an AVI file, were this files created using S10. If&nbsp; so, try to remove the scn files (not sure at this time cause I don't have my computer with me) but don't remove the video section. Try then to let S11 detect the scenes again using the AVI files you ...
    Posted to Studio - General Forum (Forum) by R_Vera on April 18, 2008
  • Re: Importing DVD, but not the WHOLE DVD

    Hello Curtis Family, I believe you can download only the chapters you want to download using S11U by checking only the chapter numbers you want imported to your computer. I can't tell you exactly how due to that I am working at this time and I don't have my computer on sight, but I believe is click on Capture, then&nbsp;click on file&nbsp;and ...
    Posted to Studio - Edit (Forum) by R_Vera on April 1, 2008
  • Re: Why does scene fail to be captured?

    Hello Dabber, I think I had this problem before and had to put an insert where the scene changed on my video(s) and it was time consuming. The problem the scenes were not detected was due that the camcorder did not&nbsp; had the date and time corrected (due to that I had the camcorder serviced and the time and date was off). Once I put on the ...
    Posted to Studio - Capture (Forum) by R_Vera on March 26, 2008
  • Re: Activation Keys!!

    Hello Davros, Did you had a previous studio installed with any effects you had purchased. If you had some, you should be able to get them regenerated or opened automatically when you installed S11U. If this does not solve the problem chat with costumer service or send them an e-mail with your passport number. The only other unlock keys available ...
    Posted to Studio - Installation & Setup (Forum) by R_Vera on March 25, 2008
  • Re: Studio 11 Ultimate + DivX activation code = "Feature not found" scenario

    I had to re-format my whole computer (which took me all day to do it) because my computer was starting to act weird (crashing on some programs) and after installing Studio 11U, I still get an activation key for DiVx but when I enter the activation key, I get the same results (feature not found). I believe Pinnacle should make a patch to try to ...
    Posted to Studio - Installation & Setup (Forum) by R_Vera on March 23, 2008
  • Re: youtube videos

    Thanks bhurst, skeeter and bvregille. I will try to see if I can dowload some videos later today. I really appreciate it.
    Posted to Off-Topic Discussion (Forum) by R_Vera on March 18, 2008
  • youtube videos

    Can anyone tell me on how to download videos from youtube so I can record them into my computer or DVD. Thanks for all your help.
    Posted to Off-Topic Discussion (Forum) by R_Vera on March 18, 2008
  • Re: Is there a feature for copy protection?

    I have a friend in Mexico who puts on the copy protection to DVD's. I don't know how he does it ( and won't even tell me how to do it).
    Posted to Studio - Make Movie (Forum) by R_Vera on March 18, 2008
  • Re: After computer crash and reinstall, S11.1 will not start

    when I am starting having problems like this issue and I tried every possible thing to correct this problem without any luck what I do is just re-program my whole computer like if I just bought it ( I know it is time consuming to do it) and re-install all of my programs I have and the problems disappears. I take almost a whole day in doing ...
    Posted to Studio - General Forum (Forum) by R_Vera on March 15, 2008
  • Re: Problem with installation/uninstallation

    Hello gStar, Try to re-install the program but don't install the instant dvd recorder. Thats whats causing the problems with your computer on not detecting your devices in your computer. I have not tried it yet with the new patch to see if it does work, but I don't really use the instant dvd at all to do my projects. To delete the instant DVD ...
    Posted to Studio - Installation & Setup (Forum) by R_Vera on March 15, 2008
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