jjn:I've had a message from Pinnacle that they are working hard to sort this issue out. I suspect that the holiday and pandemic are the root cause of the delay. I'm hoping a Pinnalce representative will make an annomncement when he has a firm timescale. Thank you for the update.  I greatly appreciate it! 

jjn:Can I check if there has been any further progress on this matter? I've been holding off because of the various holidays involved, but I think I need to take this up with Corel myself in my role as a moderator of this forum. The situation as I see I is:When the Windows 10 2004 and 20H0 updates were rolled out, this broke the ''New'' dazle ...

Ulf Arfvidsson:It is now two months since I asked for support on the import issue. I received a new version of software for Dazzle DVD Recorder HD some days ago. I made a fresh install on my Lenovo laptop but the result was the same bad. I was told to install a new graphics driver but none has been available so far. I intended to use my ...

Well, Pinnacle tech support is absolutely worthless.  I finally wrote them, mentioning that I had full Studio, that I had found the info on the updated version of the software that comes with it but that it still didn't work with full Studio, and asked for a status on when a new driver would be available to make it work with full ...

saby:30 days is the ''no reason'' return guarantee. Regardless of this ''guarantee'' offered by Corel they must comply with the 2 years legal guarantee in EU (since you're no longuer in the EU, I guess UK has the same kind of guarantee) in case of a dysfunction. Agreed.  I would think they're still required to provide a functioning piece ...

Yorkie:So having contacted the helpline to try and return the Dazzle I was told, any purchase after 30 days is not returnable ''note the refund process only works within 30 days after the purchase and only for the purchase made at the Pinnacle site''  Not great for me. Did you buy it directly from Pinnacle's web site, or from another ...

Quick question for a forum moderator, or someone in the know.  I'm not familiar with the back end of how these forums work. Are any of the moderators Pinnacle or Corel employees, or otherwise are these forums seen by Pinnacle/Corel employees? I'm wondering if our posts in this thread are enough notice back to Pinnacle that there is still an ...

culpanr:I spent (wasted? ) some more time on this - and, having tested on four PCs and got the same results, my conclusions are as follows: 1. I was misled over what was the correct driver for my particular Dazzle hardware. The Dazzle Video Capture DVC100 X64 driver v1.08 (auto-installed by Pinnacle Studio 23/24) seemingly supported my hardware ...

saby:Read this post about new driver : http://forums.pinnaclesys.com/forums/thread/808959.aspx Thanks for the head up! Unfortunately they don't work, at least for those of us who have full Studio.  See that post about the new driver for details.

Yep, worthless. In short, Windows refuses to recognize these drivers as valid drivers for my Dazzle.  And my Dazzle is a brand new one I just bought in August. I was able to remove all traces of the old drivers.  Uninstalling the Dazzle devices, and checked the ''Delete software'' checkbox.  Then was able to uninstall the 1.08 ...