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  • Re: Pinnacle 24 Ultimate Crashes on M2TS Files

    https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-20h2#1594msgdesc As of a few minutes ago, the issue is still not resolved on my PCs.&nbsp; &nbsp; Removing KB5001330 does fix it, but this is labeled as a Security Update so I won't recommend that.&nbsp;&nbsp;
    Posted to General (Forum) by glus on April 26, 2021
  • Re: Editing Issues After Recent Update

    Regarding the performance issues observed after the 24.1 patch (issues here and related ones reported elsewhere):The slower timeline rendering is a regression, a side effect of a fix for another issue. &nbsp;When we implemented that fix, we believed that any negative effects would not be so severe, nor observed by a wider group that has emerged ...
    Posted to Movie Editor (Forum) by glus on April 8, 2021
  • Pinnacle Studio for Dazzle - released

    &nbsp;Pinnacle Studio for Dazzle has been released, as a patch and full build.&nbsp;&nbsp;When a user runs the stub installer from his PSD disc, this patch will be included as a checkbox, checked by default.When a user launches his existing installed PSD ( or, he will get an in-app notification about this ...
    Posted to General (Forum) by glus on February 8, 2021
  • Re: Dazzle import problems after updating to Windows 10 version 20H2 or 2004

    We are indeed working on this, with urgency.&nbsp; The fix for the driver problem affecting AMD is still underway, and we are making good progress.&nbsp; How we can address the preview audio buzz is also in progress.&nbsp;&nbsp; I don't have any kind of firm expected date yet, best guess I can make now is 3 weeks.&nbsp;&nbsp;
    Posted to Import (Forum) by glus on January 8, 2021
  • Dazzle import problems after updating to Windows 10 version 20H2 or 2004

    &nbsp;Recent Windows updates introduced a problem with Dazzle imports, most often described as shaky or trembling preview.&nbsp;&nbsp;To fix the problem:&nbsp;- Download an updated installer, from here:&nbsp; https://pinnaclesys.com/download&nbsp;&nbsp;- Run the downloaded file ''PinnacleForDazzle_ESD.exe''&nbsp;- In the installer, select ...
    Posted to Import (Forum) by glus on December 9, 2020
  • Re: Moving clips

    Thank you Scott for these details.&nbsp;&nbsp;I can't reproduce yet in several attempts, with a few projects.&nbsp; But I will keep trying, I have lots of projects to cause high resource usage and otherwise funny behavior.&nbsp;&nbsp;
    Posted to Movie Editor (Forum) by glus on October 29, 2020
  • Re: unhide imported title layer p24

    Reproduced!&nbsp; Thank you for the details.&nbsp; Bug entered, investigating.&nbsp;
    Posted to General (Forum) by glus on October 19, 2020
  • Re: Re:PSU24 Source corrections.

    There is an open bug about Crop, set to be fixed in the next patch.&nbsp; Straighten is restored in 24.0.2.&nbsp; If there is another rotate option that we dropped, please advise.&nbsp;&nbsp;
    Posted to Library (Forum) by glus on October 16, 2020

    Your reported issue is reproducible on Ryzen test PC here.&nbsp; Thank you again for sharing this test clip.&nbsp; Will advise in case I hear about some update on the issue.&nbsp;&nbsp;
    Posted to General (Forum) by glus on October 16, 2020

    Thank you for the clip.&nbsp;&nbsp; I have a preview problem in Color Grading, when the CG tab is selected - see screenshot here.&nbsp; Posted a bug and we are investigating.&nbsp; Applying other effects besides Color Grading, I haven't had any problems yet - tried Selective Color, Fractal Clouds, and 2D/3D editors.&nbsp; EDIT:&nbsp; just ...
    Posted to General (Forum) by glus on October 15, 2020
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