Thank You!

I ran the install for the 2nd download file (the ''BONUS'' disc I assume) - which contained Soundsoap, VitaScene & StageTools - and completed the prompted installs for SoundSoap and StageTools (apparently my graphics card won't support VitaScene) - but where do I find these in Studio now that they're installed? I don't see a Plugin menu to ...

Funny thing - NOW it didn't even prompt me for a previous version. And that's after I not only removed the previous version - but did the reg clean to completely remove all traces. This software drives me CRAZY. Hopefully this will be the version (once it's fully installed) that finally ''clicks'' with me and makes me not hate working with ...

I have now received the followup email from Christopher to the phone call - thank you. May I suggest - the referenced link/page (http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/Home+Video/Studio+Family/Studio+Plus+11+Support/Download+Area/Tools/RegDelete+11.htm?mode=documents&Display=1) for RegDelete contains pretty ...

I can't delete all the ''pixie'' files that were found in the search. Screenshot below. As you can see from my desktop status bar - there are NO Pinnacle programs running - only my email, an IE window, the search results window, and Paintshop where I made the screenshot file. [click to view image]

I need to document this out since the support representative is not allowed to stay on the phone as long as it takes to resolve an installation issue. Incidentally it's been over 10 minutes now since I was told the support email was sent to me and no, I still haven't received it. (Christpher) So I still don't have the regedit to proceed with the ...