Thanks for the insights and advice. It turns out the support team got back to me this afternoon and sent me a new install link that worked. Thanks for the help! 

Hi I saw this posted in another thread, but there was no solution posted to it. Here is my version of the problem: I purchased Pinnacle Studio 25 Ultimate, which I thought included MultiCam Capture full version. Instead, only MCC Lite was included. I purchased the upgrade for MCC full version through the Upgrade button on MCC Lite ...

What was the solution to fix this please. I'm getting this exact error with MCC and Pinnacle Studio 25. Thanks!