Here is Belgium again   Lucky You, and unlucky me !  What can be the reason, that my pc got stuck ??    

News from Belgium   I have uploaded an mp4 video file (C261) from my Sony AX53 camcorder and a mp4 video file (GH010678) from my Gopro Hero 7 , You can try with, and I also uploaded a videoshot from my smartphone of the screen of my desktop, playing the library in Pinnacle 22 U : smooth, but Pinnacle 24 U after the patch : very bumpy !!! of ...

Hello from Belgium  Here is what was first adviced to me :  ''After this, download and run this tool:http://cdn.pinnaclesys.com/SupportFiles/Studio_24/RegDelete_PS24.exe# Choose All products and hit clean# Run again and choose User Registration and activation data and hit clean.Now temporarily disable the virus protection software then ...

Hello from Belgium !  The helpdesk of Pinnacle suggested me to delete all Pinnacle programs, to scan my pc with a special link, they sent to clean my pc of all pinnacle products,  to  download Pinnacle 24 from a link they sent (of course their new version 24.1.0.260).  But no improvement.  Now they blamed windows 10 ...

Hello Candive !  I add my mp4 video files (HD1920x1080/50p) on the time line of HD1920x1080/50p (wheel left above the timeline).  In the control pannel I chose HD1920x1080/50p and also PAL (I live in Belgium/Europe).  In Pinnacle 22 everything is fine, and before the patch in Pinnacle 24 also.  I asked support at Pinnacle and ...

Hello ! Since the installation of the new patch I have choppy movie too !  Also when I play a movie file from the library : it is very bumpy in the player, and when I put this file on the time line, and play the time line, the result is very bumpy too, with a loss of synchronisation between sound and image.  The sound goes at the correct ...

After installation of the new patch 24.1.0.260 of one week ago, unusual problems with my video project started.  The green rendering bar above the time line became super slow.  Playing the time line gave a big difference between the moment of sound and the moment in the picture : sound and image are not synchronised anymore.  ...