Saby, this is the link I was referring to about backing up Pixie files.  Do you know if this works or have you ever tried this?  http://forums.pinnaclesys.com/forums/thread/102815.aspx

R_Vera,  Thanks for the reply and info. I followed that link and do see some ads for Pinnacle Studio on there.  I guess you would have to get a new old stock version that has never been opened to guarantee that it would work.  My Studio 9.43 AV/DV Deluxe (Plus) worked fine as long as everything was unlocked.  Do you think those ...

R Vera,     I still received no call from tech support yesterday so I think I am going to have to have one of the moderators intervene on this.  Unless Saby is already doing this I don't know.   You stated previously Windows XP will work up to Version Studio 15?  The reason I'm asking is because the resident ...

I am having a similar problem as well and since Corel acquired Pinnacle Studio I haven't received near the tech support quality as when Avid still retained the rights.  I didn't use my Pinnacle Studio 9.43 with the Bonus content Revision 4 disc I purchased as a supplement ($28.00) and the Instant Activation feature to unlock those components ...