Yes, I tried them in the Importer in PS24 Ultimate, but they don't show up.  Didn't try them in PS23 Dazzle because I got rid of that.  I'll have to look into that audio synch issue from Bandicam to PS24.  Thanks for the heads up.  

I've solved my import problem.  I bought some video (HDMI, composite, component) to USB converters.  I bought some video capture software (Bandicam) that can capture HD from the USB source.  Works real well.  I'll be removing PS23 Dazzle in a moment.  Now I capture thru the USB devices and then edit using PS24 ...

I ran into the same issue.  My ''temporary'' solution was to do exactly what Pinnacle/Corel told me (and you) to do.  I uninstalled Pinnacle Studio 24 Ultimate.  Then installed their Dazzle version, which is PS23.  I was then able to import video thru my Dazzle device.  Then I re-installed PS24 Ultimate.  I use their ...

Yeah, I guess they are two separate issues.  Which is why I'm addressing pulling the desired video clip by a different means.  I'll checkout YouTube too, as that would probably be easier.  Still leaves me with the issue of my Blu-ray Authoring purchases remaining useless.  Hopefully Pinnacle will actually resolve these issues ...

Yes, I'm using PS24 Ultimate.  I've had the Ultimate version since PS16.  The Blu-ray authoring plug-ins I had previously purchased worked just fine under PS22, PS23, and PS24. Yes, the BD is copy-protected.  One of my clients gives seminars on filmography, and uses short clips from several old films in his presentations.  ...

Ahh.  Thank you.  I didn't know that shortcut.  I tried it, and it didn't work.  The M2TS files copied over just fine onto my hard drive.  I tried to import them into PS23 Dazzle and PS24 directly from the Blu-ray disc and again from the folder I had copied them into on my hard drive.  I get a ''could not import ...

I'm copying the M2TS files over to my hard drive now. What do you mean by ''Quick import''?

Excuse me.  I accidentally hit the Post button too soon.  Using the ''Restore Purchase'' link in the help menu was the first thing I tried.  That's what resulted in the error message I kept getting.  As mentioned, trying the Blu-ray disc in other players, trying different Blu-ray discs in my optical drive, and using PS24 to ...

That was, of course, one of the first things I tried.  That's how I got the error message in the first place.

Given the issues with PS24 importing thru the Dazzle device, I followed Corels instructions and installed Pinnacle Studio 23 for Dazzle.  So I'm using PS23 Dazzle for importing and PS24 for editing and burning.  I tried to import a video clip from a Blu-ray disc in PS23 Dazzle.  Got an error message that Blu-ray ...