This is a fresh install on a brand new computer.  I booted up PS22 and tried to play the default ''PS The-Sky-is-the -Limit'' movie to test the install.   I double checked Settings and reset just for kicks even though I never touched them... but of course it did not solve the problem.  I also tried an AVI slide show I made in ...

System  

New Lenovo YOGA 730-15'' NVIDIA GEFORCE GTX  (see specks below). Appeared to Install ok... opened PS22 ok, but when you select a clip or put it on the timeline... you get audio but no video picture.  If you select a .png image...It will display it ok. What's up???   Display.   

Think I found the problem...!!! 3rd try Failed. Did Reset, & rebooted computer... after several tests and crashes I discovered: 1. ''Import'' opens on apparently the default ''Capture Video'' tab, and defaults to the Laptops camera. This appears to work on exiting the program and reopening even if I just go straight into ''Import'' (so far ...

Thanks for responding Saby; That worked the first time and only the first time until I reinstalled... with a couple of exceptions which got me to thinking (see below). I did not reset after the problem stated again after the last update or reinstall... because I thought it was a fresh install and I really need to save files to my 2nd internal ...

Just did a reinstall and the importer worked fine until I closed the program and rebooted then it crashes again. Checked files (see screen shot) and I still have what look like an old Pinnacle Studio files.  Should I delete those? I also have PS 21 files as a backup till I can get PS 22 running right. Any Ideas why ''Importer'' Crashes? ...

Just did a uninstall/reinstall again and the importer worked fine the first time until I closed the program and rebooted then ''Import''  crashed again just like before.Checked files (see screen shot) and I still have what look like an old Pinnacle Studio files.  Should I delete those? I also have PS 21 files as a backup till I can get ...

UPDATE to latest PS 22.2.0.325 update:Did a Setup Reset. Quick Importer works.Importer worked.Closed program down and reopened.Quick Importer works.Importer tries to open for 1.5 sec and then PS 22 crashes.Tried REBOOT etc... same thing starting with #5.Any ideas?   It was working fine before the update?

I just made the mistake and did their update today ... problem is back.  Warning... keep your old Pinnacle as a back up.  Thankfully I still have PS 21 on here I can use... it still works fine. Say what you want... but PS 22 is the only program I have problem's with. Any one have a better suggestion to fix this problem?

Yes... I know what you mean.  I did the reinstall like Tony suggested (yes... a big pain... but it worked). Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...