I don't know if I understand your entire situation relating to a crashed computer.  It sounds like you have got the various files/artifacts scattered all over. The first thing that I would do is to put all of those items in a single spot (e.g. an external drive).  Then I would check each item to be sure that it is in the condition that ...

Tomorrow, Did you ever get the Capture working?

I purchased the Remington Steele series. The movies are on double-sided DVDs. I have never had double-sided disks before and it appears that some people have had problems with the longevity of this type of disk. I would like to capture them on my computer to be on the safe side. Can these disks safely be used in an optical drive on my ...

Tamara, Still trying to figure how to help.  Reading back through your post on 4/2.  When you tried to open importer.exe - did you get a small window titled ''Importer' WITH a 'push-button' inside  labeled ''Import''? I tried this today and when I tapped on that push-button, I got the Capture screen and used it to capture a VHS ...

Studio 9 serial number was 5 groups of 5 letters (I believe they had to be entered as caps).  That was not the same as activation codes which were to activate certain 'offerings' or additional capabilities.

JamesD1957:Sorry if this has already been asked.  I just purchased a new Asus box, and it should arrive by the end of next week..  It has an i7 processor, 16 gb RAM, an NVidia 760 video card and a 1 TB 7200 RPM drive.  Here's my dilemma.....I know that to edit properly I need two hard drives, but if I open the case, I void the ...

Tamara, Do you still have Studio 10 or any other Studio versions loaded on the computer with Studio 15HD?

Tamara, Please provide more info on what you mean by ''The most weird thing is that it all worked well for such a long time.''  something like: ''I have been using Studio 15HD Capture mode to import (analog or DVD) tapes from (camcorder model or VCR player model) (directly using Firewire cable or using Pinnacle MovieBox 510 and ...

Tamara, I have been thinking about your problem. I Know that Studio 15HD works in the Win7 environment and I use it for Capture nearly every day without problems. I want you to reinstall Studio 15. I can already hear you saying that you have done that – but please read on. I have a HP desktop and Lenovo laptop that use Win7 Pro. ...

Sorry, guess that I did not phrase that correctly.  I am trying to understand the whole environment that we are trying to get to work. What media/equipment/software/ect. do you want to use to feed the images into the computer?