culpanr:The log output for the .NET Framework error suggests to me that there might be something amiss with the file associations/default handlers for those file types that crash Studio's Quick Import... Exception Info: System.InvalidCastException   at Avid.AppFramework.MediaDetail.GetShell32NameSpaceFolder(System.Object) Do those ...

jjn: iraisok:Please don't try to convince me to play in Win10.Absolutely not PS24 has Windows 10 as it's only OS, BTW. Only reason why I will it update from PS 21 is DD5.1 gone for new releases when installed in W7.  Yes, Corel put that to bed by, as you said, as I noticed, PS24 is spec'd for W10.  That will keep guys like me from ...

iraisok: saby: iraisok:So, ANYONE reading this with PS 19 (probably PS 20) or PS 21 installed in Windows 7.... PLEASE try Quick Import dialog.  Does it work for you?   Yes, it does on my Win7 laptop. So there is hope.  My KERNELBASE.dll, version: 6.1.7601.24545  399K, dtd 1/2/20 .  What is yours?  I'll check ...

saby: iraisok:So, ANYONE reading this with PS 19 (probably PS 20) or PS 21 installed in Windows 7.... PLEASE try Quick Import dialog.  Does it work for you?   Yes, it does on my Win7 laptop. So there is hope.  My KERNELBASE.dll, version: 6.1.7601.24545  399K, dtd 1/2/20 .  What is yours?  I'll check same on ...

More information ... not looking correctable: Background: I have another program that began to fail in Win 7 that NEVER did in the past.  The msg that program popped up was specific to it.  It does NOT fail in W10.  (My W10 is a VM only used for testing)  I communicated with that publisher and they confirmed that MS updated a ...

Candive: jjn:What happens if you drag the file from a Windows Explorer window to the projext bin? I believe he indicated in the original post, ''NO PROBLEM with Drag and Drop!'' which I assume means drag from windows explorer and drop into a bin or collection, but no harm in confirming. I must admit this is a strange one. Correct - to ...

Importer Tab worked.  Again, it does not matter the type of file JPG or MP4 video.

Yann, NO MATTER the [valid] file type image or video, PS closes when attempted with QUICK IMPORT same result in PS 21 and PS 19. MORE INFORMATION.  I also have PS 17U installed.  QUICK IMPORT works fine with it.  Lets see.  PS 17 is 32 BIT while 19 and 21 are 64 BIT.  Where do we go with that? I'd be willing to totally ...

Yann, Firstly, great hearing from you.  Yes, I've been quite since my wife passed away and now I need to create a slideshow of my granddaughter similar to what I did for my grandson in 2018. ALL media is and always has been on my local SSD or HD's.  This is a very weird issue that I think is caused my something OUTSIDE of PS since same ...

Never experienced this before with my PS21.5U and confirmed it is NOW also happening with PS19U.  1. Open PS 21.  NO PROJECTS LOADED. Click Quick Import.  I see the dialog to select a file.  I select a jpg that had been imported to a different project in the past.  NO MATTER THE JPG, when I select on, I see the dialog ...