Thank you.  I know the serial was correct because I copied and pasted from a text document where I had it stored.  I got it working further this morning (after a reboot -I had previously run the microsoft install cleaner to remove the previous version as it was giving an error about another version being installed when I tried to remove ...

My Studio 14 install that I have is no longer accepting my serial key - it says it is invalid.  Is this something to do with the software being sold to Corel?  What is the best way of getting this working?  Any help would be much appreciated.  Thanks.

Raff_Uy:No the sample clips do not play either.If the sample clips doesn't play there's something wrong with the installation, follow these steps to uninstall and reinstall Studio. Although you can get away with simple cuts edits, you won't on a longer project with complex effects with the graphics card you have. I uninstalled and re-installed ...

I didn't realise that it wouldn't work with an intel inegrated GPU.  That is a real shame if that is the case. I only bought Studio 14 a year ago, and wouldn't really want to have to pay for an upgrade already, especially considering just how bad it is getting in touch with technical support.

No the sample clips do not play either. I can play these OK outside of Studio. The files themselves show a thumbnail frame.

I recently installed Pinnacle Studio 14 Ultimate on my new laptop.  I re-activated the original keys I had for it and I thought everything had worked correctly. Now when I select an AVI, MPG or MP4 I get a blue exclamation mark in the preview window and the files will not play.  I cannot drag them into the timeline.  If I drag from ...

The link doesn't work.  After you enter your email address and click the download button it tries to download from the following URL: http://cdnexpress.pinnaclesys.com/akdlm/CDN/Studio/PinnacleStudio_Trial_V15.exe?language=EN&fileExt=.exe And that fails with a file doesn't exist message.

Hi, I have a new laptop and want to re-install my Pinnacle Studio 14 Ultimate.  Last time I re-installed I downloaded the trial, and put in the activation keys again.  But the pinnacle website no longer lets me download the trial as version 15 is now available.  I already sent a PM to Raff_Uy a few days ago as this seems to be ...