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PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

Last post 09-18-2023, 15:28 by ericluca. 4 replies.
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  •  09-16-2023, 21:25 829459

    PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

    Images are suddenly distorted.
    It looks like fabric / tissue / cloth (all little squares)
    Resetting and reinstalling won't help.
    Exporting or previewing after rendering is fine, but it's impossible to work like that.
    Does someone know this problem ?
    Thanks
  •  09-17-2023, 2:48 829460 in reply to 829459

    Re:PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

    There is a Reset thumbnails feature in the Control panel of PS26 :

  •  09-17-2023, 11:14 829463 in reply to 829460

    Re: Re:PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

    Thanks a lot.

    I tried that button various times, to no avail.

    Restored, reinstalled...

    The issue is:

    - With all the thumbs in the library (except if I add new clips)
    - With the thumbs in the timeline (except if I split a clip, in that case the new created thumbs at beginning and end of the new "clip" are correct)
    - And most annoyingly, in the preview windows (except if I render the movie at that moment, in such case, the image becomes normal).

    The image looks like a sort of mesh full of vertical and horizontal lines making little squares, image is vaguely visible behind but cut in various parts, and colors like green, pink...
  •  09-17-2023, 11:56 829464 in reply to 829463

    Re: Re:PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

    Complete reset of PS26 might cure it :

    Rename  C:\Users\Yourusername\AppData\Local\Pinnacle_Studio_26\Studio to C:\Users\Yourusername\AppData\Local\Pinnacle_Studio_26\Studio.old and restart PS26.

    Warning : it will set PS26 to the exact same state of its 1st installation.

     

  •  09-18-2023, 15:28 829482 in reply to 829464

    Re: Re:PS26 thumbnails and videos (when not rendered) are strange (looking like tissue)

    Thanks, I already done the full reset, I also uninstalled it completely with IObit Uninstaller, and reinstalled.
    Same thing.
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