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PS 19 crashes on import command

Last post 08-08-2023, 19:44 by John S. 0 replies.
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  •  08-08-2023, 19:44 828940

    PS 19 crashes on import command

    Good evening all, I haven't been on the forum for a long time.  I just lost interest in shooting video, probably because my grandchildren have grown up.  I did produce DVD's for all four of them, two each covering their first five years and their next five years.

     I've shot a decent amount of video recently and I'm just getting back into Pinnacle Studio.

    I had a failure on my PC with the loss of two hard discs.  My son fixed the machine and I've had to install my most recent version of Pinnacle again, version 19 Ultimate.  Everything seemed to work OK except that Title Editor will not open.  Then after having worked importing two lots of files, the import command now crashes the program.  Studio has to be opened again after each crash.  I re-installed it and both problems still exist.

    My error log states ".NET runtime error".  The Title Editor problem message reads "Default title was not found in the installed content.  Title Editor can't be opened".  I can use the Editor by copying an old existing title and then edit to change the text.

    Has anybody experienced these problems and can advise me how to correct.

    Best wishes, Ian. 

    PS I need to get my son to update me with the latest spec on my PC. 

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