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Codec to use for iPhone .MP4’s

Last post 05-26-2023, 6:16 by jjn. 1 replies.
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  •  05-25-2023, 20:32 828062

    Codec to use for iPhone .MP4’s

    Hi everyone,

    I can’t get my .MP4 files to load in Studio Ultimate 11 on Win10.  Videos were from iPhone 13 Pro live photos, automatically converted to .MP4 files upon download (~2 seconds long).  

    When I load .MP4 files into
    --- Any Video Converter, I see they use video codec h264 and are 1920 x 1440, 29.3 fps
    --- Mediainfo, if I read it correctly, codec = AVC
    --- MediaCoder, codec = avc1 

    What I see in Studio:
    --- In the Video Files list, Details View, I see black thumbnails and caption “Error Opening Video File”
    --- When I double click on it, I get the message "The video file ... could not be opened."

    I have already:
    --- Gotten and entered activation keys for MPEG-4 and H.264 (with many thanks to moderators on this forum and to Corel). And restarted Studio, and rebooted, and crossed my fingers.
    --- Searched for answer in these forums
    --- Tried a video conversion application (Any Video Converter) to try converting to different combinations of containers (.mp4, .avi, .wmv, .mpg etc.) and video encoders (x264, mpeg4, mpeg2)
    --- Disabled audio on conversion, to isolate the issue to video only

    I have not:
    - Overridden original FPS or bitrate (too many combinations)
    - Tried MediaCoder, yet - looks impressive but daunting. Too many options.

    I welcome advice and thoughts to narrow down the possibilities of what I try next.
    Thank you!

  •  05-26-2023, 6:16 828065 in reply to 828062

    Re: Codec to use for iPhone .MP4’s

    If you have used the h.265 (HEVC) codec to record on the iPhone you won't be able to see them in PS 11 - the program is far too old to support that codec. Convert to h.264 and they should work.

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