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PInnacle Studio 23 crash to desktop and/or complete pc crash

Last post 07-19-2022, 13:45 by malawicarsten. 0 replies.
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  •  07-19-2022, 13:45 822984

    PInnacle Studio 23 crash to desktop and/or complete pc crash

    Hi

    When I try to edit a clip studio 23 crashes to desktop or sometimes computer completely crashes with shutdown and restart.

    I have tried with hardware or cpu as renderer - same problem. 

    My computer is a 4790K, 16gb memory and RX6900XT on windows 10.   Pinnacle version: 23,2,1,297

    I get this error message in wondows control panel: (Sorry Danish computer here)

    Fejlbeskrivelse:

    Sti for fejlbehæftet program: C:\Program Files\Pinnacle\Studio 23\programs\NGStudio.exe


    Problemsignatur

    Problemhændelsesnavn: APPCRASH

    Programnavn: NGStudio.exe

    Programversion: 23.2.1.297

    Tidsstempel for program: 5ebbea2f

    Fejlmodulnavn: StackHash_e28f

    Fejlmodulversion: 10.0.19041.1806

    Tidsstempel for fejlmodul: 1000a5b9

    Undtagelseskode: c0000374

    Undtagelsesforskydning: PCH_3F_FROM_ntdll+0x000000000009DA94

    OS-version: 10.0.19044.2.0.0.768.101

    Landestandard-id: 1030

    Flere oplysninger 1: e28f

    Flere oplysninger 2: e28f03b0cc958164d9044533d8a1bfca

    Flere oplysninger 3: 35c9

    Flere oplysninger 4: 35c944d843e0c60f3a7bab54889cbe28


    Ekstra oplysninger om problemet

    Filsæt-id: 569466372eb53e5f93bee8b9c172435c (1422830416807740252)

     

     

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