I am recording my computer with an Elgato 4K60S+, the output format is H.265, I can import in PS-25-Ult, can edit, but cannot export using the "same as timeline" or HEVC/H.265.
When exporting the progress bar stock at 1%.
From Pinnacle's website.
** HEVC (H.265) support requires supporting PC hardware or graphics card and Microsoft HEVC video extension installed.
You have to go to the M$ store HERE and buy it.
It was free for a long time, along with the HEIC, but you know M$.....
The OP would have to tell us if he has the Extension installed.
I've had the Extension for a couple of years installed, so can not comment on if I would be able to import and then export a HEVC file.
Tony P:The OP would have to tell us if he has the Extension installed
IMO the OP should also tell us what CPU and graphics card he has (if a discrete GPU); some older and low-end GPUs can decode but not encode HEVC, or might not handle 4K
I bought all extension, HEVC, but if you know a way to check the correct installation of the CODEC ?
CPU AMD Ryzen 9 5950X
GPU AMD 6900XT
I do not have any problem with importing H265 or H264, then export H264. Only when export H265 it frozen.
I would guess actually try to export HEVC?
If you go back to the M$ store from your account to look again at the HEVC, it should say something along the lines of "This product is installed."