Hello, I’ve picked up a new laptop in mind to install my trusty copy of Pinnacle Studio Ultimate 12 which I’ve enjoyed using for years. Sadly, I’m having real difficulty adding MPEG clips to my timeline as usual. Specifically, I keep getting an activation message for MPEG-4 Encoding/Decoding activation, but the link isn’t working. Also, not all MPEG clips even appear in the video bin, as usual.

I considered upgrading to the very latest version of Pinnacle by installing the trial copy but just can’t get used to the new interface. Also, it seems far too slow for some reason, and reluctant to import MKV. Can anybody help, please? I have a number of professional project files that require updating, and I fear I won’t be able to return to them.

Hi and welcome to this forum.

Send me a private message providing your PS12's passport number and registration email address. I'll send a request to Corel to get your key.

I received your email (I asked for a Private message, not an email, but anyway ...).

Request has been send to Corel. I do not expect an answer before next Monday.