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Is it safe to install the re-issued 23.2 Patch?

Last post 07-21-2020, 16:41 by JADII. 5 replies.
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  •  05-24-2020, 0:56 799899

    Is it safe to install the re-issued 23.2 Patch?

    I downloaded/installed the original 23.2 patch and it made audio files from the timeline suddenly stop and move around in the exported files. Corel pulled the patch so I did a complete cleanup/uninstall/reinstall of 23.1.

    Did the new patch fix the audio issues? Is it now safe to install?

  •  05-24-2020, 3:34 799906 in reply to 799899

    Re: Is it safe to install the re-issued 23.2 Patch?

    23.2.1.297 did not fix the audio issues. I'm having the same problem. Something is going wrong with the audio.
  •  05-24-2020, 3:34 799907 in reply to 799899

    Re:Is it safe to install the re-issued 23.2 Patch?

    The 23.2.1.297 patch added only 2 fixes introduced by 23.2.0.290 :

    • PS23 can't launch
    • Crash if export is canceled

     

  •  05-24-2020, 12:51 799936 in reply to 799907

    Re: Re:Is it safe to install the re-issued 23.2 Patch?

    Thanks for the replies. Guess I'll just stay on 23.1 until they get the audio issues straightened out.
  •  07-17-2020, 13:56 801792 in reply to 799936

    Re: Re:Is it safe to install the re-issued 23.2 Patch?

    Hotfix has been released for this issue:

     

    https://support.corel.com/hc/en-us/articles/360051969413-Pinnacle-Studio-23-Audio-Drop-Out-During-Timeline-Playback?source=search 

  •  07-21-2020, 16:41 801879 in reply to 801792

    Re: Re:Is it safe to install the re-issued 23.2 Patch?

    Hello     I have PU 23.2.1.297 which had the audio dropout problem.  I made a very short axx file with the error and sent it to Corel.  Not sure whether it was used but after installing the patch labeled "Hotfix_PS23_Audio_Drop_Out the error has been resolved  --  that is, the small test case did not work before I installed the patch and did work correctly after I installed the patch.  I suppose that does not guarantee it fixed it for the other example I read about here but I suggest making the fix.  It did not seem to cause any other problems but I have not launched an extensive project to see for sure.   
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