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Pinnacle Studio 22 Ultimate DVD Creation

Last post 05-17-2020, 21:03 by acsscott. 27 replies.
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  •  05-12-2020, 15:33 799324

    Pinnacle Studio 22 Ultimate DVD Creation

    I have used Studio 22 Ultimate to create an image and burn a disc successfully until this week.  Suddenly the DVD created will only play on some, but not most DVD players.  The quality of the DVD is excellent on the DVD player that it does play on, but on most other DVD players I get an "unable to read"  alert.  I have always burned the disc on DVD Best Quality and automatically re-encoded the entire movie, so I am puzzled as to what has changed. Any help will be appreciated.

     

     

  •  05-12-2020, 15:53 799329 in reply to 799324

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    The physical disk might be faulty. Some player would be able to read the datas anyway, while some would not.
  •  05-12-2020, 17:58 799342 in reply to 799329

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I have found that the more Silver in color the recording/playing side is, the better they play in older devices.  The more towards Blue/Purple, the less compatibility.  Also, DVD's only last for about ten years before the material inside is no longer any good.  Even after they have been recorded on.
  •  05-12-2020, 18:00 799343 in reply to 799324

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I guess that is possible, but the disk is from the same package that I have used for previously successful DVDs.  I have tried several more from that package plus one from a previous package with the same "unable to read" results.
  •  05-12-2020, 18:37 799344 in reply to 799324

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    There are a few DVD players that won't accept the format of the disc. You need to check the player if it only plays +R or -R or both discs.
  •  05-12-2020, 19:10 799345 in reply to 799343

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I have tried making DVD discs with both DVD+R and DVD-R and both are yielding the same result; either "unable to read" or "cannot play". Both of these have been used successfully just 3 months ago; now neither works.

  •  05-12-2020, 19:22 799346 in reply to 799345

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    RoyL:

    I have tried making DVD discs with both DVD+R and DVD-R and both are yielding the same result; either "unable to read" or "cannot play". Both of these have been used successfully just 3 months ago; now neither works.

    I would create an ISO, make sure VLC or another media player works with it and then use one of the free DVD burning programs to burn the disk. If that works at least you have a workaround; if not, well then it's probably the disks.

  •  05-12-2020, 21:22 799348 in reply to 799346

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    There was a problem a while back with CUDA support being on making non-playable Disc.  If you are using CUDA support and NVidia updated your graphics driver, it could have broken your ability to create a DVD.  Try changing CUDA support to NONE and export your DVD again.
  •  05-13-2020, 18:52 799367 in reply to 799348

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Unfortunately, nothing has changed in hardware, software, or drivers since I was successful 3 months ago. I have now bought and tried new discs, but with the same outcome; unable to play on all but one of my DVD players.  Plays perfectly and with great resolution and sound on one DVD player, but "cannot read" or "unable to play" on 4 other DVD players.
  •  05-13-2020, 19:46 799368 in reply to 799367

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    You asked for help, but then didn't try or answer any of our questions.  Guess you don't need help?

  •  05-13-2020, 20:12 799369 in reply to 799368

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Unfortunately, my system is older and uses an Amd Radeon HD 6570 Video Card, but there have been no updates to the driver, hardware, application, or blank discs since I was successful all last year and just 3 months ago.  The only suggestion that applied under those circumstances appeared to be buying new blank discs; which, unfortunately, did not solve the problem.

  •  05-13-2020, 20:46 799370 in reply to 799369

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Thanks for the info. 

    What color is the recording surface, not top surface, of the disc?

    What brand are the disc's you are buying?

     

    What format are the disc's you are buying?

  •  05-13-2020, 23:05 799373 in reply to 799370

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    The color of all 3 disc brands are blueish silver, including the ones I bought today and I have looked at the discs that I made previously that still work and they are the same color.

    I have successfully been using Verbatim DVD-R and DVD+R; the new discs are Memorex DVD-R.

     All 3 brands have been 4.7G, 16X, 120 Minute formats.

  •  05-13-2020, 23:21 799374 in reply to 799373

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I've had good luck with verbatim. 

    What version of windows?

    Have you checked for a firmware update for your burner?

    Have you tried burning at a slower speed?  It can make a better quality burn.  You might have to use windows or another program to be able to select a slower burn speed.  Ps doesn't allow you to adjust it. The burn speed might be adjustable in the burner driver.

  •  05-14-2020, 20:14 799401 in reply to 799374

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I am using Window 10  and the same burner that has had no firmware changes.   Interestingly, I went back to a movie I created 6 months ago and added all of the new features I used this time, as well as including some GIF, PNG, and emoji files, and used the same Verbatim DVD+R discs I have been using. This disc plays on all of my DVDs!  So, as best I can tell I have eliminated all of the variables (hardware, application, drivers, disc manufacturer and age, new features not used previously, and new files not imported previously, and I still can't identify the reason the new movie won't play on all but one DVD player while older movies with all the new features and files added play on all of the DVD players.

    At this point I am going to try to create a fresh image of the new movie and see if a fresh image will allow me to burn a disc that will be more compatible.  IF that does not work I will probable try to create a file and download it to a thumb drive.

    I appreciate everyone's input and welcome any new thoughts. 

  •  05-14-2020, 21:21 799402 in reply to 799401

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    That is very strange.
  •  05-15-2020, 9:23 799413 in reply to 799401

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    One other possibility - is the frame rate in the new Studio project (that results in the "unplayable" discs) correct? (If you are in the USA check that it hasn't been set to 25fps (PAL) - could happen automatically if the very first thing added to the project wasn't a video file... Check in the project's timeline settings (gear-wheel icon) and correct it if found to be wrong. Also, if you were using Legacy authoring (not MyDVD), you can force the correct format in the Exporter by changing the value of "Video Standard" (default = "auto detect" - although if the project settings are correct, "auto detect" should "get it right" every time)

    Another possible hint that it's a PAL vs. NTSC issue is if those DVD players that "don't like" the disc put up their "invalid disc" or similar error message very quickly after loading the disc (you don't have a delay and hear the drive mechanism hunting around for several seconds trying to read the disc). Also, such "bad" discs would play fine in computers using a media player such as VLC.

    HTH
    Richard

  •  05-16-2020, 14:53 799482 in reply to 799413

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Well, changing to NTSC DID allow the DVD to play on the other players!  Unfortunately the picture quality/detail is not as good and has introduced some subtle blurriness in certain areas of the pictures.  Thanks for the suggestion. Now I need to figure out if the reduced quality can be enhanced.  Any suggestions?
  •  05-16-2020, 15:25 799483 in reply to 799482

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    A PAL DVD has a 720x576 definition while a NTSC DVD is "only" 720 x 480.

    Only a higher bitrate might solve your "subtel blurriness" issue.

  •  05-16-2020, 20:00 799488 in reply to 799483

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    I understood there was a  difference in resolution, but I was surprised that it was so noticeable.  Regardless, thank you for the help. 

  •  05-16-2020, 20:50 799490 in reply to 799488

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    It's not that.  What is causing the resolution is changing aspect ratio's or a resolution different than the source so it is stretching or shrinking one of the dimensions.
  •  05-16-2020, 22:16 799491 in reply to 799490

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Thanks, but the mystery remains as to why I had to convert to NTSC to get this movie to play on all my players when all previous movies ( including ones I added new features and file types to see if they were the culprits) were in PAL and played on all my players.  For some reason this movie has something different about it and I cannot determine what it is. After trying to identify all of the possible variables mentioned above, I am at a loss as to why this movie is different.  Because of that, I am concerned about going forward on future movies. not to mention refining the quality of this one, if they are not in PAL format.
  •  05-16-2020, 23:27 799494 in reply to 799491

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    What region are the dvd's?
  •  05-17-2020, 8:48 799503 in reply to 799494

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    acsscott:
    What region are the dvd's?

    User-burned DVDs do not have a region code (always region-free); writable discs + burners simply do not support it - setting region codes is only possible for commercial (pressed) discs.

    My understanding is that many DVD players sold in the USA (especially older an cheaper models have firmware that deliberately supports only the bare-minimum necessary for playback of commercial discs sold in the USA market, and flatly refuse to play any disc that appears to be "foreign" in any way. Those restrictions are possibly for commercial reasons (e.g. needing to pay less royalties for the players' video/audio codecs) That perceived  "foreign-ness" could be as a result of:

    • Frame rate - e.g. 25fps instead of 29.97fps
    • Frame size - e.g. 720x576 (default for PAL) instead of 720x480 (default for NTSC)
    •  Audio encoding - for example if MPEG audio has been used (ISTR the bare-minimum DVD spec in the USA originally supported only PCM or Dolby 2-channel audio)

    An idea on how to look for differences between the older (trouble-free) discs and the latest ones is to use MediaInfo; use its "tree" or "text" view to examine the properties of the files on the disc

    • MediaInfo can display some limited information about the .IFO files (these don't actually contain any video content; only the menu navigation structure etc). But they are tagged with frame size, NTSC/PAL, etc....
    • VTS_01_0.VOB contains video content relating to the disc's menus
    • VTS_01_1.VOB onwards contain the video content of the movie itself

    HTH
    Richard

  •  05-17-2020, 9:12 799505 in reply to 799503

    Re: Pinnacle Studio 22 Ultimate DVD Creation

    Some old DVD players won't play a DVD without a region specified. 
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