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No Video in PS 23 Ultimate

Last post 02-20-2020, 14:34 by saby. 8 replies.
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  •  02-20-2020, 13:22 795382

    No Video in PS 23 Ultimate

    I recently did a Windows 10 update and since then I have no video in PS23 only audio.

    PS 23 is up to date.

    Any ideas.

     

    Thanks

     

  •  02-20-2020, 13:24 795383 in reply to 795382

    Re:No Video in PS 23 Ultimate

    Even with the sample movie ?
  •  02-20-2020, 13:35 795384 in reply to 795383

    Re: Re:No Video in PS 23 Ultimate

    Yes even the sample movie has no video.

     

  •  02-20-2020, 13:39 795385 in reply to 795384

    Re: Re:No Video in PS 23 Ultimate

    Install this version of DirectX : https://www.microsoft.com/en-us/download/details.aspx?id=8109
  •  02-20-2020, 13:49 795387 in reply to 795385

    Re: Re:No Video in PS 23 Ultimate

    Saby this looks like and old version of DirectX. It doesn't mention Windows 10 only Windows 7.

     

  •  02-20-2020, 13:51 795389 in reply to 795387

    Re: Re:No Video in PS 23 Ultimate

    It's normal. PS23 needs it to display video. It is a prerequisites and should be installed during PS23 installation.

    Several versions of DirectX can coexist on the same PC.

  •  02-20-2020, 13:57 795390 in reply to 795389

    Re: Re:No Video in PS 23 Ultimate

    Okay. I'll give it a try.

    It's asking for a location to install. Do I install in Pinnacle Folder?

     

  •  02-20-2020, 14:12 795392 in reply to 795390

    Re: Re:No Video in PS 23 Ultimate

    Thanks Saby. It worked. You continue to be a life saver.

     

  •  02-20-2020, 14:34 795393 in reply to 795392

    Re: Re:No Video in PS 23 Ultimate

    Yes
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