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Error in Installation

Last post 11-18-2019, 10:07 by saby. 8 replies.
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  •  11-17-2019, 11:23 791028

    Error in Installation

    HI , 

    I am trying to install the trail version but it says " this installation cannot be run by directly launching the msi package "  and the installation quits , please suggest.

     

    Regards

    M.Salman 

  •  11-17-2019, 13:30 791041 in reply to 791028

    Re:Error in Installation

    Hi and welcome to this forum.

    Would you tell us how you start the installation ?

  •  11-18-2019, 3:33 791088 in reply to 791041

    Re: Re:Error in Installation

    HI , Thanks for the response , 

    i started the installation by copying the downloaded files in the Program Data folder .

     

     

  •  11-18-2019, 3:45 791091 in reply to 791088

    Betreft: Re: Re:Error in Installation

    Copying alone will not start an installation. What did you do to start the installation? The error message suggests that you tried to start the installation by launching the msi package. We wonder if this suggestion is correct.
  •  11-18-2019, 3:57 791094 in reply to 791091

    Re:Betreft: Re: Re:Error in Installation

    The trial version is here : https://www.pinnaclesys.com/en/free-trials/

    What you get is a file called PinnacleTrial_ESD.exe. Once downloaded and run the installation of PS must start (complete download of installation files and installation of the software).

    In short, there is nothing else to do than download the .exe file and run it.

  •  11-18-2019, 9:49 791132 in reply to 791091

    Re: Betreft: Re: Re:Error in Installation

    Sir , Have i missed the exe file required to install ?
  •  11-18-2019, 9:53 791133 in reply to 791132

    Re: Betreft: Re: Re:Error in Installation

    Only one person can answer this question : you.   Big Smile
  •  11-18-2019, 10:05 791134 in reply to 791133

    Re: Betreft: Re: Re:Error in Installation

    Attachment: Capture.JPG

    Yepp , But it wasn't downloaded with the package ...

    Please refer to the screenshot attached  

     


  •  11-18-2019, 10:07 791135 in reply to 791134

    Re: Betreft: Re: Re:Error in Installation

    Please, explain what you did exactly to download all these files.
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