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Pinnacle studio 19 create image without audio

Last post 11-04-2019, 12:44 by saby. 40 replies.
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  •  10-25-2019, 18:02 790208

    Pinnacle studio 19 create image without audio

    Hi need some help.  i have Pinnacle studio 19  I have created a small movie with pictures and audio in the background and then some sub menus linked with videos.  However,  when I attempted to export the files to create an image in would go to a TS_VIDEO There waa no sound.  i would like to test the TS_VIDEO to make sure all chapter are linked correctly and sudio is working before i burn to a DVD.  i used ingburn software to burn to Dvd before.

     

    Please help me?

     

    Thank  you

  •  10-26-2019, 1:42 790214 in reply to 790208

    Re:Pinnacle studio 19 create image without audio

    Sorry for the stupid question : is there sound when you preview the disk in PS19 ?
  •  10-26-2019, 11:29 790245 in reply to 790214

    Re: Re:Pinnacle studio 19 create image without audio

    Yes, there is sound when i preview the movie before i export and create the image into a video_ts folder.

     

    I have pictures that has sound in the backgrounder and video that has sound .  However , after the export when it goes to the video_ts folder it doesn't  have any sound.

     

    How can i send you a screen shot?  I don't see paper clip so i can send you an attachments . 

     

    Thank you 

  •  10-26-2019, 13:32 790257 in reply to 790245

    Re: Re:Pinnacle studio 19 create image without audio

    What if you export a Mpeg2 file, DVD preest ? Is there sound ?
  •  10-26-2019, 18:52 790267 in reply to 790257

    Re: Re:Pinnacle studio 19 create image without audio

    Attachment: pinnacle MPEG2.png

     

    Ok, I tried the settings

     

    TYPE dvd

    PRESET  Best qualiy

    THEN  

    Advance

     MP2 MPEG-1 LAYER-2

     I tried creating the image but still no sound.  i have windows 10.  is this OS the issue

     

    What i'm doing wrong?  Thank you 

     

    See attachment below 

     

     

     


  •  10-27-2019, 3:24 790272 in reply to 790267

    Re: Re:Pinnacle studio 19 create image without audio

    Jarles:
      i have windows 10.  is this OS the issue

    I don't know.

    Read this : http://forums.pinnaclesys.com/forums/permalink/790079/790075/ShowThread.aspx#790075

  •  10-27-2019, 7:46 790288 in reply to 790208

    Re: Pinnacle studio 19 create image without audio

    What version of PS19 do you have.

    Have you tried to delete the render files and let PS render your project again. 

  •  10-27-2019, 10:22 790294 in reply to 790288

    Re: Pinnacle studio 19 create image without audio

    I have PS 19 ULTIMATE

     

    I went to setup then

    control  panet then

    storage location to DELETE RENDER FILES

     

    I read and installed the app from the link for the missing MPEG-2 file.

     

    I do have WINDOW 10 and had some older working movies that i made when i had Widows 7 and had VCL.  i believe that this is the problem.  Wish i didn't uprade to WIN 10.

     Saby do you any other suggestion why there is no sound and buttons on menu are not working in VCL OR WINDOW MEDIA PLAYER?

     

    Thank you 

     

     

     

     

     

  •  10-27-2019, 11:34 790298 in reply to 790294

    Re: Pinnacle studio 19 create image without audio

    Jarles:

    I read and installed the app from the link for the missing MPEG-2 file.

    And so, what's the result ?

    Jarles:
     

     Saby do you any other suggestion why there is no sound and buttons on menu are not working in VCL OR WINDOW MEDIA PLAYER?

    Stay on topic or open a new thread for non working buttons in VLC.

  •  10-27-2019, 12:13 790300 in reply to 790298

    Re: Pinnacle studio 19 create image without audio

    Still no sound.

     

    I had some old movies that i had  done in Win 7 but when I went to play it same thing happens no sound.  I believe its because I have win 10.  iI thought after i downloaded the app it would fix it but it did not.

  •  10-27-2019, 12:52 790304 in reply to 790300

    Re: Pinnacle studio 19 create image without audio

    Have you tried to reset your PS19

    To check which version of  PS19 you have click on "?"/ "about"/check to see if you have version 19.5.1.401 installed. 

  •  10-27-2019, 13:09 790306 in reply to 790304

    Re: Pinnacle studio 19 create image without audio

    How do I reset

    PS 19

  •  10-27-2019, 13:14 790309 in reply to 790300

    Re: Pinnacle studio 19 create image without audio

    Jarles:

    I had some old movies that i had  done in Win 7 but when I went to play it same thing happens no sound.

    Ohoh !!!

    Jarles:

    Ok, I tried the settings

    TYPE dvd

    PRESET  Best qualiy

    THEN  

    Advance

     MP2 MPEG-1 LAYER-2


    Would you give a shot of Mediainfo to this Mpeg file and post here a screenshot of its tree view ?

     

  •  10-27-2019, 18:02 790321 in reply to 790306

    Re: Pinnacle studio 19 create image without audio

    Jarles:

    How do I reset

    PS 19

    Setup/Control Panel/Reset 

  •  10-27-2019, 21:13 790322 in reply to 790321

    Re: Pinnacle studio 19 create image without audio

    Attachment: Pinn media.png
    Yes, I reseted PS 19 still no sound.  I also printed the screen shot as you requested
  •  10-28-2019, 2:54 790325 in reply to 790322

    Re: Pinnacle studio 19 create image without audio

    What screenshot ?
  •  10-28-2019, 7:22 790335 in reply to 790322

    Re: Pinnacle studio 19 create image without audio

    I printed the screen shot above this post.  If you still don't see it I will see if I can repost it again this afternoon.

     

    Thank you 

  •  10-28-2019, 7:35 790338 in reply to 790335

    Re: Pinnacle studio 19 create image without audio

    Yes, I saw it. But that's not what I asked you.
  •  10-28-2019, 7:53 790339 in reply to 790338

    Re: Pinnacle studio 19 create image without audio

    OK.  Can you be more specific 
  •  10-28-2019, 7:59 790341 in reply to 790309

    Re: Pinnacle studio 19 create image without audio

    saby:

    Jarles:

    Ok, I tried the settings

    TYPE dvd

    PRESET  Best qualiy

    THEN  

    Advance

     MP2 MPEG-1 LAYER-2


    Would you give a shot of Mediainfo to this Mpeg file and post here a screenshot of its tree view ?

  •  10-28-2019, 17:30 790359 in reply to 790341

    Re: Pinnacle studio 19 create image without audio

    Attachment: Mediainfo 1.png
    Ok I have download the mediainfo to my computer and this is the screen shot of the media info program.  I was first able to get it to look like the. screenshot on the examples that I read but now I 'm having problems getting it to look like the example .  Can show me the next steps so I can get you what you need.  Sorry for the trouble.
  •  10-29-2019, 1:33 790364 in reply to 790359

    Re: Pinnacle studio 19 create image without audio

    Open your mpeg file in Mediainfo and set it to Tree view. Provide this view.
  •  10-30-2019, 14:48 790418 in reply to 790364

    Re: Pinnacle studio 19 create image without audio

    Attachment: Mpeg tree.png

    Saby, Sorry I didn't get back to you sooner.  I opened to the disc program from the mediafile and sent you a screen shot of the tree vietw .  Is it this what you needed?  If not what file should I open ?

     

    This is the path of my program


    C:\Users\Jarles\Desktop\Alyssa 1st Comm  B  TS\alyssa 1st communion part b.disc - alyssa 1st communion part b.disc\VIDEO_TS

     

     


  •  10-30-2019, 14:57 790422 in reply to 790418

    Re: Pinnacle studio 19 create image without audio

    Attachment: Ts in Folder.png
    Don't know if this screenshot would help you explain were I need to go but these are the exported videos that are in the TS Folder
  •  10-30-2019, 15:22 790425 in reply to 790418

    Re: Pinnacle studio 19 create image without audio

    Do not open a .ifo file but a .vob file in the Video_ts folder. Only .vob files has video and audio.

    Edit : open the VTS_01_1 file in Mediainfo 

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