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BURNING A DISC

Last post 10-18-2019, 12:43 by saby. 2 replies.
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  •  10-04-2019, 10:42 789304

    BURNING A DISC

    Attachment: Error Message.png.png

    Have recently ungraded to Studio 23. Made a short project using photos but it refuses to burn a AVCHD DVD. Gets to 80% but wont initialise the DVD burner and I get an error message saying "BurnerState_WritingFormat failure". Have been in communication with support and done everything that they have asked me to check, and sent audit files etc etc but still wont work. Programme is no good to me if it wont burn discs and I'm on the point of scrapping it. Anyone have any ideas ?

    Arthur B 


  •  10-18-2019, 11:56 789797 in reply to 789304

    Re: BURNING A DISC

    Clearly not a common problem amongst PS users.

    After many emails to Pinnacle support, and deleting and reinstalling the programme which didn't help, they suggested I try enabling "legacy authoring". Did this and I managed to successfully burn a couple of  AVCHD disc projects.

    I just hope they take note and if there is a problem, issue a repair patch or update.

  •  10-18-2019, 12:43 789802 in reply to 789797

    Re: BURNING A DISC

    Thanks for the feedback.

     

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