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Mov File Import issues

Last post 07-28-2019, 16:52 by producer_ben. 0 replies.
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  •  07-28-2019, 16:52 786619

    Mov File Import issues

    Hello,

     

    I have a series of .mov files that are the correct resolution and supported formats, however I have noticed a few issues :

    Importing :

    Drag and drop into a project bin says they are not supported

    Same files using import tab and "scan for media" works fine

     

    I have also have a lot where it tells me "Quicktime required for import".  I am on Windows 10 and Quicktime hasn't been supported on this platform for a long time, so what do I do?

    I know I can change the extension to "mp4" or use a file converter, but for me that defeats the point.  The software claims it supports .mov files yet, I'm being told I need unsupported/out of date software to import it.

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