My father purchased "Studio HD Ultimate Collection 15" last year and now he tried to edit video from a Canon camera. Studio asks him to activate MPEG-4 decoding/encoding, but the problem is that the URL is invalid and when we manually try to reach the page http://unlock.avid.com is not live. Did Corel/Avid/Pinnacle change the address to the activation server? Reading this forum, some moderators seem to be able to generate keys from Passport and email information. Whom should we contact? Help would be greatly appreciated!

Daniel

Hi Daniel, welcome.

Send me a PM with registration email address and passport #. I'll send you back a key once received fom Corel's contact.

Thanks a lot! I will send you the PM

I have licensing for approximately 20 copies of Pinnacle 15 for a K-12 school district.  We are having the same issue.  

Wow ! 20 copies !

You'd better PM Raff_uy or marose directly.

are all these troubles an indication that Corel has shuttered PS15's activation servers ??

(I  HOPE NOT !!) 

 

It's a problem of URL that is no longer the same.

It has been escalated to Corel's IT guys long ago.

same issue the software is trying to hit http://unlock.avid.com/default.aspx
 and is getting a 404 how do I get it registered 

Bump.  Please help asap, as we have a few student chroma-key projects that are stuck. 

saby:

Wow ! 20 copies !

You'd better PM Raff_uy or marose directly.

Did you send a message ?

Meantime, try this page.

I just emailed them both.  Thank you, Saby.  Hopefully we can get this resolved.  We can't afford to purchase new licenses.  

I just want to follow up on this and say that I got the activation key from Saby after the holidays and it worked fine. Thanks a lot!

PM Replied.

Hello,

I've been unable to open various mov-based folders in pinnacle studio 15.  When I try and do so, it says I need to activate MPEG-4 Encoding/Decoding available free but when I click on "activate now" it takes me to a website that is no longer active.  I've spent ages looking for a solution and came across this forum and thread.  Is there anything you can recommend to help resolve this?

many thanks

JJ UK

Hello,

PM me your PS15's version + passport # + registration email address.

This is the same issue that I am having.. Can I do the same?

As already discussed in private messagery, please provide a screenshot of the message you get at Studio's opening.

Hi, I also have a copy of studio 15 (and 14).  trying to edit mpeg4, and the activation fails, like above stated, with a URL problem.

 

i'll pm you with the info you require.  Thanks, jeff

i'm trying to send saby a screenshot in addition to the info pm'd that i typed by hand.  i'm having trouble pasting in the screenshot - i can't see the image.  also when i just went ahead and clicked send on the pm, i got an error that the forum mailer choked.  any tips?

thanks.

Jeff,

You can't post screenshots in PM. BTW, I don't need any screenshots. Your infos are enough. Did you read my PM reply ?

ah, thanks saby.  I did see that it listed your reply onto my pm.  i see it now.  thanks so much. Best,  jeff

A new PM with your key is in your inbox.

Hi,

 

I have the same issues as everyone else.  How do I get an activation key

Send Saby or glus a pm with your email address and passport number and they should get back with you asap by pm.

He already did it.