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Unwanted Cropping

Last post 02-20-2014, 14:54 by k9th. 2 replies.
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  •  02-20-2014, 11:17 624778

    Unwanted Cropping

    I am new to the forum and have had the iPad app for about 6 months. I use it from time-to-time.

    I have something weird occurring that I don't know how to fix. I am posting a project to KickStarter and need a short video so I created an MP4 file from a MS PowerPoint presentation that I made and needed to add some other video clips to. When the MP4 exported from PP was completed, I viewed it on my PC and my laptop in both Quicktime and MediaPlayer and everything was fine. I imported it into the iPad app and when I drag it to the storyboard and view it in the screen editor, the image is cropped. About 25% off of the bottom and some of the left side do not show up at all. 

    I continued with the editing thinking it was just an anomaly and when I exported the completed file and viewed it, sure enough, it was still cropped and totally unusable. I want to keep as much as I can since I did voice-overs for the PP. 

    What am I doing incorrectly and how do I stop this cropping? Any help you can give will be much appreciated.



  •  02-20-2014, 11:33 624783 in reply to 624778

    Re: Unwanted Cropping

    Please have a look here.
  •  02-20-2014, 14:54 624805 in reply to 624783

    Re: Unwanted Cropping

    Thanks - that worked. They were able to solve the problem quickly and easily.
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