Hello,

For the last 3 mos, my AVID Studio (purchased in 2012) will not recognize nor import from my camcorder or any active video file on my computer.   Only the 'Quick Import' works, although the files subject to becoming temporary 'missing links'.   I have uninstalled the program twice.  Can't figure out how to do a clean install because each time, the program picks up where it left off.  Details: 

OS: Windows 7, Intel(R) Core(TM) 2 Quad, 2.40GHz, Ram 4GB, 32-bit. 

Camcorder: Sony HD SR12.  No problems until three mos. ago.  No particular reason. 

 I'm an intermediate computer user.  Can anyone advise?

Lulabelf:

Can't figure out how to do a clean install because each time, the program picks up where it left off.