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Loaded Studio 14 on new computer now all purchased transitions aren't available

Last post 12-29-2013, 20:29 by R_Vera. 8 replies.
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  •  12-29-2013, 15:51 618347

    Loaded Studio 14 on new computer now all purchased transitions aren't available

    Hello.

     I have recently purchased a new computer.  I installed Pinnacle Studio 14 Ultimate Collection on the new computer with Windows 8.  I was able to successfully install the program.  I regenerated all of my additional activation keys like for Hollywood FX 2 & 3 amoung others.  The keys were all accepted and it said all of the content was unlocked.  When I select transitions and then click on the drop down menu, only the basic transitions are listed.  It doesn't list all of the other transitions that I have purchased.  

    Can some please help me?  I have been working on this all weekend long and nothing I try has been successful in making the additional transitions available.  Your help is greatly appreciated!

  •  12-29-2013, 16:50 618350 in reply to 618347

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    Have you installed all this extra content.
  •  12-29-2013, 16:52 618352 in reply to 618350

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    Yes.  I have gone through after installing 14 and installed each of the extra content CD's.
  •  12-29-2013, 17:43 618354 in reply to 618352

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    I have uninstalled 14 and re-installed.  I then ran each content disk to load the software.  I ran Hollywood FX Mega, Holldywood FX 2 and Hollywood FX 3.  I then entered the activation keys manually.  Everything was unlocked.  I looked at the transitions and Holllywood FX 3 was available but everything else was not.  Everything installed successfully so I'm not sure why the other transitions aren't available.
  •  12-29-2013, 19:00 618355 in reply to 618354

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    Attachment: HFX Effects.jpg
    The HFX content should be in C:\ Users\ Public\ Public Documents\ Pinnacle\ Content\ HollywoodFX.  The 'Effects' folder should contain 74 folders as per the screenshot and each of those will have about 16 effects items.
  •  12-29-2013, 19:05 618356 in reply to 618355

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    Attachment: Mega.jpg

    Also in the 'HollywoofFX' folder is Easy_FX.exe. Double click on this to open the FX editor. It should show that it is the Mega version and all the content installed.


  •  12-29-2013, 19:56 618360 in reply to 618356

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    I found them all but still confused as to why they don't show up in pinnacle studio 14

     

  •  12-29-2013, 20:27 618361 in reply to 618360

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    Iv'e checked with S15 and they all show up there so I am out of ideas.
  •  12-29-2013, 20:29 618362 in reply to 618347

    Re: Loaded Studio 14 on new computer now all purchased transitions aren't available

    I don't know if I may be wrong but Studio 14 will only have the basic transitions. If you install the Bonus DVD content from either Studio 10 or 11 you should have all the transitions after you have used the transfer content.
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