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Magic Bullet Looks and Knoll Light Factory Black Screen

Last post 03-06-2013, 8:59 by Tony P. 1 replies.
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  •  02-19-2013, 15:11 579833

    Magic Bullet Looks and Knoll Light Factory Black Screen

    Whenever I try to use these effects, the screen just goes black and then the program crashes. At the moment the program crashes before even opening with a window that reads Studio program file has stopped working and then a window reading 'Importer has stoppped working. I'm using Pinnacle Studio 15 HD Ultimate Collection. I've re-installed the program four times now and the same problem keeps happening.

    Computer specifications:

    Intel(R) Core(TM) i5 CPU M 430 2.27 GHz

    6.00GB RAM (5.86.GB usable)

    ATI Mobility Radeon HD 5470

    Windows 7 64-bit operating system

  •  03-06-2013, 8:59 582338 in reply to 579833

    Re: Magic Bullet Looks and Knoll Light Factory Black Screen

    How much ram is dedicated for video? Looks likes 512mb. Also, when you uninstalled, did you do a registry clean? Has the plugins worked before? I use Revo Uninstaller FREE for removing Studio. It will (in Moderate mode) look for "hidden" folders and registry entries that are missed with the usual uninstalling.

    I am using Win7 Pro 64bit. You can look in this directory C:\Program Files (x86)\Pinnacle\Studio 15 Ultimate Plugins and run the .exe files in the folders for Looks and the other plugins to see if that solves the problem.

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