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How Do We Upgrade From Avid Studio to Pinnacle?

Last post 03-04-2013, 6:27 by David Hunt. 9 replies.
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  •  09-26-2012, 2:55 551803

    How Do We Upgrade From Avid Studio to Pinnacle?

    Hi, I am a faithful user of Avid Studio. I was informed that there is an upgrade to Pinnacle Studio. How do I get it?

     

    Although I have seen a screen shot of the upgrade option, I cannot locate it.

     

    Can someone please assist?

     

    Many thanks 

  •  09-26-2012, 6:42 551847 in reply to 551803

    Re:How Do We Upgrade From Avid Studio to Pinnacle?

    Hi,

    Are you talking about versions for iPad or PC ?

  •  09-26-2012, 8:42 551866 in reply to 551847

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    For the iPad.

     

    Thanks

     

  •  09-29-2012, 21:43 552470 in reply to 551866

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    Me too
  •  09-30-2012, 10:14 552518 in reply to 552470

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    Hello,

    On my side, I used the link here, to upgrade. But it was free, now you might have to pay for it. Try it, and keep us informed (if it's free, you will see download or similar, otherwise you will have the price displayed).

    I have also heard on my website that one user (CyborgJeff) has successuflly opened AVID Studio for iPad and he has been proposed to upgrade for free. So he has been sent to the Apple Store directly from the application (it was free). Keep us informed if that work.

     

    DV FX

  •  10-01-2012, 20:13 552803 in reply to 552518

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    DV FX,

    As was posted by Pinnacle (Corel Inc) on the Apple Store back in the End of August the Pinnacle Studio iPad app was available for free for a limited time. The last day to get the app for free from Pinnacle was on September 18th, so there was plenty of time for Avid Studio app users as well as any other iPad users to download and install the new app absolutely free of charge. The link you posted for an "upgrade" does work, since it takes you to the same page where the app would've been available free. Except that as already stated now the price went up to 7.99 USD after the deadline set by Pinnacle for the app.

    Hope this clarifies,

    Eduardo

  •  02-09-2013, 22:55 577794 in reply to 552803

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    Hi

     your an employee? 

    This is mot fair as we paid our money already for the app. And now we can not update it because we missed the deadline? That goesagainst everything apps stand for. It looks like from the reviews of pinnacle  that loads of people downloaded it for free. Tey never even bought the avid app, and now us guys who paid for avid, have to pay £9. 

     

    This is a crime. 

  •  02-10-2013, 13:09 577896 in reply to 577794

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    I can see why you're p*ssed off, but it isn't a crime - it's a different company

    Perhaps it's time for a moderator to comment (again)

  •  03-04-2013, 5:26 582042 in reply to 577896

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

    It's understandable to have a deadline, but the new company should still support the customers of the original product, especially since the new product is basically the same thing.

     

    In my situation, I was in the middle of a big editing job, so I didn't want to risk losing everything by upgrading my iOS and to the new Pinnacle version. I assumed that there would be an upgrade path once I was ready for it, but now it's gone.

     

    Can the mod give us a way to contact the right people to explain our reasonable situations? 

     

    Much appreciated. 

  •  03-04-2013, 6:27 582052 in reply to 582042

    Re: Re:How Do We Upgrade From Avid Studio to Pinnacle?

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