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How to re-download Studio 14

Last post 11-30-2011, 14:26 by Raff_Uy. 5 replies.
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  •  11-29-2011, 2:15 501736

    How to re-download Studio 14

    Hi, I have a new laptop and want to re-install my Pinnacle Studio 14 Ultimate.  Last time I re-installed I downloaded the trial, and put in the activation keys again.  But the pinnacle website no longer lets me download the trial as version 15 is now available.  I already sent a PM to Raff_Uy a few days ago as this seems to be what other people in a similar situation were advised to do.  I don't understand why Pinnacle don't store the previous versions in their download area for people that have purchased the software.

    I am trying to avoid ringing up their support line so any help would be appreciated.

    Thanks.

  •  11-29-2011, 7:10 501775 in reply to 501741

    Re: How to re-download Studio 14

    The link doesn't work.  After you enter your email address and click the download button it tries to download from the following URL:

    http://cdnexpress.pinnaclesys.com/akdlm/CDN/Studio/PinnacleStudio_Trial_V15.exe?language=EN&fileExt=.exe

    And that fails with a file doesn't exist message.

  •  11-29-2011, 8:41 501788 in reply to 501775

    Re: How to re-download Studio 14

    Is there a trial version of Studio version 14?

    There are currently trial versions available for Studio 15 and Avid Studio.  Trials for previous Studio versions are no longer available.

  •  11-29-2011, 8:54 501790 in reply to 501788

    Re: How to re-download Studio 14

    You may want to wait until Raff_Uy responds back or send him another PM to see if he can help you out with your problem.
  •  11-30-2011, 14:26 501976 in reply to 501790

    Re: How to re-download Studio 14

    I already sent email to customer service regarding your concern, I'll post back as soon I get update.
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