Hello Marc,
I'm sorry for bugging about this issue. Here is what I see when I drop down the "help" section:
-help topics, display tool tips, product reg, software updates, online offers, tech support, enter act keys, view act keys, regenerate act keys, my passport, about pinnacle studio. I don't seem to have "load sample product" as an option. I would have noticed that while I was checking all of my options to try to help from bugging you about my problem. I have version 10.8.0.4641