I've had Studio 12 since it was intro'd. Last year, I was able to render PIP w/no problem. This past week, I started projects in which I will again need PIP (Picture in Picture), but now I can't successfully render once the slider bar reaches the PIP point. I have tried a trial assembly of a very short movie of less than 1 minute w/a PIP frame. I've tried using both AVI & jpeg files for the PIP frame. The PIP frame is sucessfully viewed, saved & played in the EDIT mode, but when I go to MAKE MOVIE (saving to file format-burn later), the program will render right up to the point of the PIP frame, then come up with this same error, repeatedly:

export error: real time documents & settings\all users\application data\studio 12\data\render/test PIP c94b0192\dvd studiosequence\temp

I have UNloaded & REloaded Studio a couple times in the past yr. Other functions appear normal. I've rendered quite a few lengthy projects, even while this problem persists.

I believe all my equipment is up-to-date in my profile.

I appreciate any clues or feedback.

Thanks-Ron

Have you tried deleting the auxilary files, to kick off a re-rendering ?

No, I haven't tried that specifically, but I've tried 4 or 5 different new projects w/PIP. Always same error result. Doesn't seem that deleting those files would have any bearing on a new project.....or would it?

Thanks

ronlukow:

 I've tried 4 or 5 different new projects w/PIP. Always same error result. Doesn't seem that deleting those files would have any bearing on a new project.....or would it?

No, if you started a completely new project, and built it from scratch, then the aux files should be new.

The FAQ HERE doesn't reveal much.

You might try Setup/Video and Audio preferences, turn off full rez preview, and try it with or without hardware acceleration.

I'll have to ponder a bit............

export error: real time documents & settings\all users\application data\studio 12\data\render/test PIP c94b0192\dvd studiosequence\temp

IMO, Deleting the "Hidden" Render Folder, should fix it . Deleting AUX Files via File / Delete Aux Files, doesn't do that. How to, in my Post HERE

Thanks for pondering on it Peter.

Just as an observation, has there ever been an explanation here on the forum about the little "forward slash" thing ?

towbar:

Thanks for pondering on it Peter.

Just as an observation, has there ever been an explanation here on the forum about the little "forward slash" thing ?

I have observed the "/", pondered on it, and moved on...

...and I would still like to know.

How's that for saying something that adds nothing constructive to the thread?

 

bsdennis:

How's that for saying something that adds nothing constructive to the thread?

At least it bumps the thread to the top again.

OK...PInhead, thanks for info. I've located hidden files as you suggest. Actually, for some reason, mine was already set as UNhidden. But, anyway, I have a few files under that PINNACLE/Data file. I have sub-folders of MEDIA (with a bunch of "imported stills..." in it), then a RENDER folder w/sub-folders of Aux, Temp, & another Tmp w/another sub-folder entitled META. Then, there's yet another folder (under DATA) named RENDER tmp files.

So, my question is....can you assure me that I do NOT need those files/folders for anything?? I don't mean to doubt you, but I worry that when I go back to Pinnacle I may get some error message saying Pinnacle is unable to locate one of those files I just deleted. If they're large enough, they may be permanently erased from delete, I'd guess. So, do I really not need any of those files to function? Further, do you still feel that deleting them may cure my inability to render PIP now? My Studio functions fine, just can't do the PIP & I'd hate to lose all abilities trying to fix this problem. I rely on my Studio for a couple hundred movies per week.

But, I do not pretend to understand what is necessary & what isn't re. files. I thank you & the others here for sharing your time & suggestions w/me.

Thanks-Ron

Excuse me for jumping in here. 

If you delete the file to the trash bin, you can always get it back, if you needed it.

Don

While Peter is pondering, let me add my pence.

There has been lots of discussion on temp and aux files and folders, and I don't think that we have ever been given an answer as to what is exactly necessary, and what is supposedly expendable. So some of us have taken it into our own hands to decide what can be deleted.

The safe thing to do is to use the buttons in the program to delete the aux files. It's suggested by Pinnacle to do this when things don't go your way. By deleting the contents of the "aux" folder, you are removing the files that Studio creates internally, to put together a project for you. When you delete the "aux" files, the program will re-create them for you. It just takes up computer time to re-render effects, transitions, menus and the likewise.

As Colour suggested, deleting the "render" folder gets rid of the whole lot. I do this quite often, and I've never had any problems doing so. In all fairness, I'll have to add that my projects are real simple, and I created most of them in parts that were rendered out to file, and I bring these files back into a new project for final process. So I've never been real concerned with casting the whole "render" folder away, if I did lose my project it wouldn't add up to a coffee or two to recreate them.

I got to thinking about Colours suggestion, and he hit on a good point that I hadn't thought about previously. I discussed earlier that a new project should completely start a new set of aux files. But If the render folder holds some corrupted information that is passed from project to project, then a thorough cleaning might just fix things up.

It's hard to assure to someone that something will work, but I know for a fact that you can either use the delete aux files command within the program, or you can use explorer and delete the "contents only" of the aux folder, and you have done what the software designers intended for you to do. But casting away the whole darned render folder is a bit more roughhouse, so anything goes here.

Maybe you could just move the render folder to a different location, and see how it goes ? Or, if you are at a safe point in your projects where you don't really have anything to lose, and then try the deletion of the render folder.

One more thing, these aux and render folders don't hold any of your original media that you have added to your project. Your media always stays in it's original location, only pointers to the original media are added to the render and aux folders and files.

Colour,or anybody else,  is anything of my posting out of place ? If you see anything to the contrary, please feel free to comment. I just strolled in for a word or two, but ended up bleeding my heart out.

While we're discussing deleting things, you might get something useful out of THIS.

Don

I think most smaller files go to the trash bin when deleted, but I often see the message when deleting large files on Studio that "file is too large for trashbin, therefore the file will be permanently deleted (or words to that effect)....".

To me, that means those large files are non-recoverable when that happens.

HOWEVER, I suppose I could just cut/paste all those files to an external HD & keep it away from Studio access.....right? If I had to move them back for Studio, I could....right?

Well guys, so far the "fix" of deleting those files has solved the problem!!!! It was amazing!

I did not delete the files, as I mentioned, I worried about taking away something important, so I just cut/pasted them to another HD in my machine in case an emergency recall of was in order. But, just as advertised here, I did NOT need the files (tried some other ops & they all worked) and I am now able to RENDER a PIP!!!

Again, thank you all very much!!

Now, another question of this same subject. Will those files reappear again someday? If so, why? Should I check for them often & delete again if the present themselves?

Thanks again for the help & advice.

Ron

ronlukow:

Well guys, so far the "fix" of deleting those files has solved the problem!!!! 

Nice to hear.

ronlukow:

But, just as advertised here, I did NOT need the files

Read THIS. It's Pinnacles explanation of the files. 

ronlukow:

 Will those files reappear again someday?

Yes.

ronlukow:

If so, why?

They are normal files that are necessary for the program to work properly.

ronlukow:

Should I check for them often & delete again if the present themselves?

The above link explains the normal process of deleting. And in most cases it will fix rendering problems. The only reason we suggest to manually delete the files is because they seemingly don't get fully deleted by the button in the program.

Just see how it goes, and delete the files only if you have problems, or occasionally to save Hdd space. You shouldn't have to manually delete the files that often, but when they get corrupt they have to be removed.

Keep one thing in mind, when you delete the aux files, the program has to render those files again. That takes time, and slows your editing process quite a bit.