I must say I am incredibly unhappy with this product. I paid over $120.00 for this junk. I cannot get it to find my standard cable channels no matter how many times I scan or which type of scan I choose. Ive updated the drivers to the newest one, I reinstalled the program several times, Ive flashed the USB device with the newest flash and then rescanned with all the scans. Still no luck. I even tried all of this on a different computer with Windows XP Pro and still no luck. It will find the HD channels that I dont receive without the stick but not my standard cable channels. Ive spent hours upon hours trying to get it to work with no luck. At last I can finally log in to the website. Anyone have any clue why I cant find my regular cable channels from Comcast Cable? Also this thing gets very hot. Is that normal? Ive plugged it into front usb ports, back usb ports on both machines and it makes no difference either way. I can plug this cable line into a Hauppage WinTV Go card (internal pci) and it finds my cable channels just fine but the PCTV HD 880e refuses to find them. Please Help.......

Believe it or not, Hauppauge provides support for the PCTV products now (!!!).  Pinnacle sold the lot to Hauppauge, and you can find PCTV support now at www.pctvsystems.com, where you'll find that they offer email support.

As for the analog scan -- no idea.  I have a first-generation PCTV HD Pro Stick, and I never did get analog to work.  Digital over-the-air (which is what I got it for) works well.  The included software was, at least in my experience, completely unreliable for PVR functionality -- so my Pro Stick now lives on a MythTV server, where it has been rock-solid.

Just not for analog.

And yes, those things do get warm.

BittMann