I bought a Dazzle Video Creator Plus(DVC 100) the other day and it came with Studio 12.0.1(international version) install DVD.Whenever I put it in my laptops CD player my entire computer freezes. All I can do ismove the mouse around If I try to click on anything it locks up completely untill I eject the disc. I'm using 32-bit Vista with SP1 ,1 gig of RAM, a Genuine Intel(R) CPU. My graphics card is a ATI RADEON XPRESS 200M Series. If you could help in any way it would be very appreciated.

Welcome to the forums Jack.

Have you tried using other DVD installer on your Gateway? Maybe this would help:

1. Start > All Programs > Accessories > Run.

2. Type msconfig and then OK.

3. Click on Diagnostic Startup.

4. Click on Services tab.

5. Look for Windows Installer and check that box.

6. Click on Apply and then Close.

7. Restart and try installing again.

You may return to Normal Startup after installing Studio.