dawn: I am so frustrated.

Sorry to hear of your frustrations, maybe someone here can help.
I've never used a moviebox, but I might be able to help until others show up. You will be best served here by pre-answering some questions about your system. Read THIS, and fill in your profile as completely as you can.
You can find information about your computer by clicking Start / Run , and typing dxdiag in the dialogue box. The "System" tab will show lots of info. about your computer. The "Display" tab will show info. about your graphics card. Click a few usernames above the avatar (picture), just as a comparison of profiles.
Welcome to the forum, maybe this will help bump start your question.