Hi all,

I am hoping the Liquid experts can help me solve this shutdown problem …..  Windows XP will not properly log off and close down.  This only happens after capturing HDV footage in Liquid.  Computer (specs below) freezes halfway though log off sequence.   It will either blue screen or needs a forced reboot by hitting the power switch.    Down converting in cameras to SD and capturing SD footage is no problem and window does shut down properly after using either my Canon XH-A1 or a HV20 camera in SD mode.  Here are my steps:

 

• Connect camera to either MB IEE 1394 or BOB, it does not matter.  I have used different IEE 1384 cables.
• Start Liquid and open the standard logging tool.   Camera control is good and captured HDV footage is great.  No problems editing…..smooth. 
• Close out of liquid as normal, then shut off camera and disconnect.  It does not matter if I disconnect camera before shutting down Liquid
• Windows log off and shut down sequence will freeze and sometimes blue screen. 

  

I've re-loaded a fresh XP.sp3 install with no additional programs thinking there are some corrupt windows drivers.  I’ve installed the AL 7.2 full upgrade.   Result is same windows shutdown problem only after capturing HDV footaage.  This appears to have always been a problem with this 9 month old computer.  It does not matter what hard drive I capture to, either my raid or a backup drive.    I am out of  ideas!  Thoughts…..

Mike P.  ps. I am off to work for now and thanks.

 

Specs for reference....Intel Core 2 Quad Q6700, Asus P5K-E, 2gig Mushkin ddr2 800, 2 Barracuda sata 320gb hdd striped raid0 media, Barracuda sata 320gb sys hdd with removable bay, DVDRW+/-, ATI x1950GT 512 MB 81.72 cat driver, xp pro, sp3, Cooler Master CM Stacker STC-T01 Tower, LE 7.2 full, Sound Blaster Platinum

 

 

Try turning off background rendering and see if that resolves the issue.  I have had that problem when you try to close Liquid while it still has rendering in progress.  Also I would turn off automatic update of picons in your timeline properties.

Hope this helps,

Denny

Thanks,  I'll give that try. It does appears to a low level program item.  Possibly could be something as simple as a picon item.    

Render and picon settings have no effect.     This is driving me crazy.  I guess I have a lemon.   Any other Ideas?

You may have a bad memory stick. Try running a memory test program and see if that turns up anything. It could also be a bad power supply, bad motherboard, etc. Start with memory.

Lew,

Memory test was good and I even pull sticks out of another computer,  I had a system drive that was clicking and replaced with fresh windows xp install.  Hard drive clicking noise is gone but shut down problem still exist.  Yes I can start spending money to replace other items like the MB but that gets expensive and no guaranty at this point.  Looks like I'll just use it until it blows up. 

I will look into the power supply.

On the Asus website there is a utility to determine the size of the power supply needed to adequately power all the peripherals on your system.  It starts with the mobo, and then goes to the number of hard drives video card, etc.  Check it out and see if there is an issue with the system being underpowered.  Just a thought.

Denny

FWIW, I have a similar issue:

 

after capturing in HDV (Canon XH-A1), when I shutdown Windows, it does not hang or bluescreen, but it reboots (instead of shutting down)

another symptom for the same root cause ?

PC is a DELL Dimension 9200 Core2Duo, and the problem seems to be unrelated to the video card (tried with a X1300 Pro and a X1950 Pro)

Yes, the reboot instead of shutting down occurs once in awhile.  After checking into this further, all I have to do is activate the logging tool to recognize the HDV canon signal without capturing and shutdown problem will occur.  The only item I have not checked so far is the motherboard.  Has anyone had any problems with the ASUS P5KE board?  I am not sure how the IEEE 1394 controller works or if this is a possible problem, but  I am narrowing it down to this.  I am assuming liquid is not the problem after fresh xp and liquid install.

I've been using the 1394 on BOB with no trouble, try that. I have the firewire turned off on the MoBo

There is also a PS calculator on the Antec site, most non-SLI boxes work out to 385 watts or so...

As another thought, make sure any of the Wake-up on LAN or wake-up on whatever is turned off in BIOS.

no such option turned on in the BIOS, the system is pretty clean: it's a partition dedicated to AL, no Internet connection, no fancy software (antivirus, etc..). It happens regardless of the digitizing tool used: EZ capture or Logging tool.

 Unlike the initiator of this thread, I don't have an ASUS MB, but a standard DELL PC.

The symptom is "recent", and the only change I can think of is that it may have started when I switched to the CANON XH-A1; I'll try to capture with a SONY HVR-A1E very soon & post the results.

John,

I have used the IEE1384 on the BOB and have the same issue.   Asus PS calc for my system is half of my 750W power supply, so this is not a likely problem.   My system has a wifi that I disabled in the bios.  I'll will also look for other wake-up items that you've mentioned.  BenoitM, It will be interesting to see your results with the sony HDV camera.

Thanks,

Mike... there may be some small utility runni8ng in the background which you may not be aware is running.  Use a program like ENDITALL2 to shut down everything it deems unnecessary.  Once you shut everything down, launch Liquid and try to reproduce the error.  If you fail to reproduce the problem, the root cause lies somewhere in the myriad of background apps ENDITALL2 has shut down.

Good luck hunting!

There is one caveat with using ENDITALL.  If you have a wireless mouse and/or keyboard, ENDITALL will disable them since the polling program has to keep running in the background (checking for input from the mouse or keyboard).  I learned the hard way that you have to connect a PS/2 mouse/keyboard first before testing the system with ENDITALL (or even by just holding down SHIFT when booting the computer; this also disables background activity).

I have a Logitech wireless keyboard & cordless optical trackman mouse. The way I get around the above problem is open Enditall, select the logitech program & Protect it. The protect icon is on the toolbar, its a yellow lock. I also protect my Contour Shuttle Pro. You can use the toolbar to Kill & Close prograns you dont need.

Andy and all,

Enditall is a standard tool I use before launching Liquid.  I normally use a wireless mouse and keyboard with the contour shuttle and love them.  These items are currently not installed to eliminated possible problems.   I am using a new harddrive in a removable bay for all of this testing.  My big computer is so clean it squeaks.  I will look at it more to see if I missed any non-system critical process, but I do not thinks so. 

I wish I had a non Canon HDV camera to test.  Anybody flying through Bakersfield, Ca with a Sony?  Lots of sunshine.........

What happens when you shut down the MoBo firewire controller in BIOS and use BOB's?

John,

Same problem with the firewire controller shutdown in the bios.  So looks like that is not the problem.  Thanks for pointing out that simple test.  I have some Kingston DDR2-800 mhz memory on order that is on the QVL list for the MoBo and is some of the most stable memory for this system.   We'll see how that performs?

Good luck, I've favored the parts from Crucial ( Micron ), maybe the only company that manufactures the entire part..

Mike - Does your SoundBlaster have a Firewire port on it? If so, perhaps you could disable it through the DeviceManager and see if that is related...

If you have Roxio CD Creator software uninstall it. I had  system that would re-start itself every time you shut down. Uninstalled Roxio and the problem vanished. I now use NTI and it works perfect.

 

Tim

Steve, 

No firewire on the sound blaster card but I was thinking this card may create a audio conflict with the MoBo audio somehow.  I will check this audio problem and maybe uninstall the card to test.  At this point I have no other programs (including no virus programs) on this install except norton ghost to save backup.  I have been using Nero 8 with no problem, but nero as most programs of this nature has became a bloated program, but not installed on my test drive. 

Thanks for making me think,  I feel a little like Sherlock Holms at this point with this computer.

In which case, try something elementary ...

 

try capturing something using Windows Movie Maker, ( assuming it will actually recognize the Canon and capture HDV ). Then see if the problem is still there. That will narrow it down to either the Windows/Mobo or Liquid.

 

Tim

 

Tim,

Nero 8 recognized the Canon HDV , captured HVD1080i.   Windows shuts down properly after closing down program and shutting down the camera.  So looks like a conflicts with Liquid and current system configuration.  Not sure what the conflict is with liquid/wiindows/hardware regarding HDV capture but it exist.