I just got studio ultimate 11, and a brand new dell computer. I installed the program and the alpha magic and some of the 2d transitions don't work. I know there is a solution page for this problem but it didn't help. I have talked to them 3 times and they don't know how to fix it. I reinstalled everything 3 times, I changed my driver to 8.2, I downloaded the file it said to download, and I've gotten the update for studio 11. Can anyone else help me??

Please post your computer specs in your profile. This will assist others in helping you.

Don

cuartetto:

Please post your computer specs in your profile. This will assist others in helping you.

Don

How to in this Post: http://forums.pinnaclesys.com/forums/thread/122545.aspx 

And Welcome to the Forum

I guess you are referring to this site:

http://pinnacle.custhelp.com/cgi-bin/pinnacle.cfg/php/enduser/std_adp.php?p_faqid=17149&p_created=1205440370

I hope that you have installed the attach file.

Your computer specifications would give us a better idea on how we can troubleshoot the problem.