I have Microsoft Vista on my computer. I want to install the additional special effects that I purchased from Pinnacle. I spent a lot of money to have them not work. I keep getting the following error:

Error 2738 Could not access VBScript Run Time for custom  action.

This is really irritating me since nothing seems to work from Pinnacle. They have no support. Has anyone had this problem? If so, how did you correct it?

Thanks

Laurie 

Iking0623,

I do not know if your issue was resolved/  However, here is the fix for this as Support is somewhat useless...

 http://www.nitropdf.com/kb/article.aspx?id=10106&cNode=3D8W4P

Q10106 - ERRMSG: Error 2738. Could not access VBScript run time for custom action.
 
 
The information in this article applies to:

All versions of Nitro PDF Professional and Nitro PDF Express.
All versions of Windows Vista.
Symptoms

When installing or uninstalling the following error message is displayed.

Error 2738. Could not access VBScript run time for custom action.

Cause

This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Resolution

The VBScript engine can be quickly registered by following these steps:

1. Run Command Prompt as administrator
         1.1 Start Menu -> All Programs -> Accessories
         1.2 Right click on Command Prompt and select Run as administrator
2. Type cd %windir%\system32 into the Command Prompt and hit Enter
3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter

Regards.