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Studio 11 install crashed - can't reinstall

Last post 03-04-2008, 14:37 by marcus_isaac. 4 replies.
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  •  03-02-2008, 12:20 129659

    Studio 11 install crashed - can't reinstall

    Upgrading from mediasuite 10 to 11 plus. Install locked up about 1/3 through due to a driver error.

    Now when trying to install again I'm told that studio 11 is already installed and it kicks out the attempt.

    Because the first attempt didn't complete, (XP pro serv 2) doesn't recognize it and won't uninstall what was installed...

    All previous versions now uninstalled (8, 9, 10) . -Still no luck...

     I'm not familiar enough with regedit to want to go there...

    Getting very frustrated - now what? 

  •  03-02-2008, 12:38 129661 in reply to 129659

    Re: Studio 11 install crashed - can't reinstall

    Have you uninstalled the software with THESE procedures? In particular, section 2?
  •  03-02-2008, 12:43 129663 in reply to 129661

    Re: Studio 11 install crashed - can't reinstall

    Studio 11 didn't show up in control panel - I'm guessing because it crashed during the install..

    I've just found the FAQ you linked to and am going to try it. I'll see what happens and report back ...

  •  03-02-2008, 12:52 129667 in reply to 129663

    Re: Studio 11 install crashed - can't reinstall

    Since you have had several versions, make sure that you "Search" for the leftover files reall good. Pinnacle, Studio, Pro Dad, Adorage, Pixie, ect ect.

    Run the regdelete a couple of times in the different modes.

  •  03-04-2008, 14:37 130802 in reply to 129663

    Re: Studio 11 install crashed - can't reinstall

    Hello Ecodad,

    Since the Installation Hangs & produced a corrupted Registry entry of Studio 11  , I suggest you use the Regdelete Tool & select only Studio 11 then Reinstall again

     

    Regards,

    Marcus 

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