Studio - Make Movie

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Thu, 13 Aug 2009 22:25:52 GMT

Crutch:
In case you are checking this thread that I started, for your solution, Oliver H ??? solved the issue(In another thread) by disabeling the realtek USB card reader. This solved my problem. I can't say enough thanks for the solution Oliver!

Disable the Realtek USB 2.0 Card Reader under Universal Serial Bus controllers in Device Manager.

Thanks for updating this thread. We have documented this workaround for an FAQ to be published soon.

Re: Blue Screen OD Studio 12 Ultimate.

Crutch — Thu, 13 Aug 2009 03:02:43 GMT

In case you are checking this thread that I started, for your solution, Oliver H ??? solved the issue(In another thread) by disabeling the realtek USB card reader. This solved my problem. I can't say enough thanks for the solution Oliver!

Disable the Realtek USB 2.0 Card Reader under Universal Serial Bus controllers in Device Manager.

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Thu, 30 Jul 2009 18:59:34 GMT

DaveHood:

I am also having the exact same problem with the BSOD using a Studio 12 plus, Dell 435T and with Vista Ultimate.

Any attempt to even reference a DVD in Studio causes a crash. But whats interesting is my Nero 7 works flawlessly!

Maybe Pinnacle can give Nero a little phone call and find out how its done 9 <grin>.

Of about 45 programs transferred from my older XP machine to the new Dell with Vista Ultimate... only Studio 12 and Cisco VPN didnt work.

I have to add that everything in studio 12 plus works except the DVD. So what I do is capture, edit and save the video to

an MP2 and burn it in Nero.

Sure hope Pinnacle comes up with a fix... I do like the way Studio edits videos.

Dave Hood

We are working on this matter as we speak. I'll make sure that I update this thread as soon as we find a root cause. Thanks for joining the forums.

Re: Blue Screen OD Studio 12 Ultimate.

DaveHood — Thu, 30 Jul 2009 13:38:33 GMT

I am also having the exact same problem with the BSOD using a Studio 12 plus, Dell 435T and with Vista Ultimate.

Any attempt to even reference a DVD in Studio causes a crash. But whats interesting is my Nero 7 works flawlessly!

Maybe Pinnacle can give Nero a little phone call and find out how its done 9 <grin>.

Of about 45 programs transferred from my older XP machine to the new Dell with Vista Ultimate... only Studio 12 and Cisco VPN didnt work.

I have to add that everything in studio 12 plus works except the DVD. So what I do is capture, edit and save the video to

an MP2 and burn it in Nero.

Sure hope Pinnacle comes up with a fix... I do like the way Studio edits videos.

Dave Hood

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Mon, 27 Jul 2009 22:29:55 GMT

Wendell Stanley:
Just joined; not sure how to post. Same problem. Here's what I sent to Pinnacle/Avid support.

Normal 0
Computer: Dell Studio XPS 435T, Intel Core i7-920 2.67GHz, 9GB RAM, Windows Vista Home Premium 64-bit, ATI Radeon HD4670 512MB RAM, PLDS DVD+-RW DH-16A6S.

Background: Studio 12 has been patched with StudioPatch12_1_3_6605a.exe for Vista 64. Studio 12 has been uninstalled and re-installed. I also tried running Studio 12 under Windows XP compatibility mode.

Problem: No matter, Studio 12 crashes the computer with a “blue screen of death” and forces a reboot whenever “Make disc” is accessed either under “Setup” or under “Make movie.”

I have used Studio since Studio 7, but I’ll have to switch to another program if Pinnacle has no solution

Wendell Stanley

Hi Wendell,

We are currently working on this. Please see this Post for more information.

Welcome to the forum.

Regards,
Marc P.

Re: Blue Screen OD Studio 12 Ultimate.

Wendell Stanley — Fri, 24 Jul 2009 23:20:20 GMT

Just joined; not sure how to post. Same problem. Here's what I sent to Pinnacle/Avid support.

Normal 0

Computer: Dell Studio XPS 435T, Intel Core i7-920 2.67GHz, 9GB RAM, Windows Vista Home Premium 64-bit, ATI Radeon HD4670 512MB RAM, PLDS DVD+-RW DH-16A6S.

Background: Studio 12 has been patched with StudioPatch12_1_3_6605a.exe for Vista 64. Studio 12 has been uninstalled and re-installed. I also tried running Studio 12 under Windows XP compatibility mode.

Problem: No matter, Studio 12 crashes the computer with a “blue screen of death” and forces a reboot whenever “Make disc” is accessed either under “Setup” or under “Make movie.”

I have used Studio since Studio 7, but I’ll have to switch to another program if Pinnacle has no solution

Wendell Stanley

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Thu, 23 Jul 2009 03:32:43 GMT

kak58:

Thanks colour for the heads up. I have forwarded all info and files to Jon at Avid.

Thanks for submitting the information. We'll get right to it.

Re: Blue Screen OD Studio 12 Ultimate.

kak58 — Wed, 22 Jul 2009 22:56:12 GMT

Thanks colour for the heads up. I have forwarded all info and files to Jon at Avid.

Re: Blue Screen OD Studio 12 Ultimate.

colour — Wed, 22 Jul 2009 22:06:00 GMT

kak58:
Marc P.:

By the I got news that QA purchased a similar system and are currently running tests on it as we speak.

Any updates Marc?

See THIS Post.

Re: Blue Screen OD Studio 12 Ultimate.

kak58 — Wed, 22 Jul 2009 16:17:46 GMT

Marc P.:

By the I got news that QA purchased a similar system and are currently running tests on it as we speak.

Any updates Marc?

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Mon, 20 Jul 2009 22:55:14 GMT

kak58:
Marc P.:
PCLEUSB2_fan:

Anybody tried removing the DVD drive physically?

Added: Can the Dell owners ask Dell if you have this on your PC? Nvidia Media Shield Drivers and if this driver can be disabled or removed: R206717

Great idea. Any takers?

Any takers on which idea -- physically removing the drive or disabling the media card reader?

Both

By the I got news that QA purchased a similar system and are currently running tests on it as we speak.

Re: Blue Screen OD Studio 12 Ultimate.

kak58 — Sat, 18 Jul 2009 00:19:20 GMT

Marc P.:
PCLEUSB2_fan:

Anybody tried removing the DVD drive physically?

Added: Can the Dell owners ask Dell if you have this on your PC? Nvidia Media Shield Drivers and if this driver can be disabled or removed: R206717

Great idea. Any takers?

Any takers on which idea -- physically removing the drive or disabling the media card reader?

Re: Blue Screen OD Studio 12 Ultimate.

Marc P. — Sat, 18 Jul 2009 00:09:31 GMT

PCLEUSB2_fan:
Anybody tried removing the DVD drive physically?

Added: Can the Dell owners ask Dell if you have this on your PC? Nvidia Media Shield Drivers and if this driver can be disabled or removed: R206717

Great idea. Any takers?

Re: Blue Screen OD Studio 12 Ultimate.

kak58 — Sat, 18 Jul 2009 00:00:24 GMT

PCLEUSB2_fan:

Added: Can the Dell owners ask Dell if you have this on your PC? Nvidia Media Shield Drivers and if this driver can be disabled or removed: R206717

The storage controller on my 435T is JMIcron JMB36X Controller. The R206717 driver is for the Realtek media card reader and can be disabled or removed but while leaving the media card reader inoperable. Vista's DVD burner and the DVD burner in Roxio both worked OK with this configuration.

Re: Blue Screen OD Studio 12 Ultimate.

PCLEUSB2_fan — Fri, 17 Jul 2009 14:16:40 GMT

Anybody tried removing the DVD drive physically?

Added: Can the Dell owners ask Dell if you have this on your PC? Nvidia Media Shield Drivers and if this driver can be disabled or removed: R206717