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Re: Re:PSU 23 on updated Windows 10 - now starts under some accounts, but not on all

  •  11-08-2021, 18:47

    Re: Re:PSU 23 on updated Windows 10 - now starts under some accounts, but not on all

    pinholesteve:

    Thanks for the quick reply Saby.

    I've been trying a pretty heavy-handed approach I've seen mentioned elsewhere - to basically remove (or rename) the Pinnacle-related folders under appdata\local from the problematic account.  When trying to start pinnacle after that, I can see the folders get rebuilt, but still no success in starting PSU (nothing after the splash screen.)

    I tried your suggestion, of just removing the 23.0 folder to something else, and similarly, the next startup attempt rebuilds 23.0 and its subfolders & their contents, but still no joy after the spash screen.

    Any other thoughts? 

     

    I think if it was me I'd do a complete uninstall, clean the registry and reinstall in your main profile from scratch

    Out of interest hgow did you do the upgrade from 8 to 10

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