Welcome to Pinnacle Systems - Forums Sign in | Join | Help

MCC Install Failure With PS25 Ultimate

  •  09-01-2021, 12:25

    MCC Install Failure With PS25 Ultimate

    Hi I saw this posted in another thread, but there was no solution posted to it.

    Here is my version of the problem:

    I purchased Pinnacle Studio 25 Ultimate, which I thought included MultiCam Capture full version. Instead, only MCC Lite was included.

    I purchased the upgrade for MCC full version through the Upgrade button on MCC Lite and downloaded the .exe file MultiCam_Capture_1.2.5.489.exe

    When I attempt to run it, I get this error message:

    Setup Cannot Find a compatible version of Pinnacle Studio or Vision Studio on your system. Setup will now exit.

    I tried on-line support chat and they punted me to a support ticket they created. They only asked me for some system information and no response since. Would someone please offer some insight into how this problem was solved before?

    Thanks

View Complete Thread
Copyright © 2012 Corel, Inc.. Terms of Use | Privacy Policy