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Timeline not playing, Pinnacle 25

  •  08-30-2021, 6:08

    Timeline not playing, Pinnacle 25

    Hi everyone, i'm struggling a bit with this one.

    Recently bought Pinnacle 25 Ultimate and I can't get the timeline to play any video. It's Audio only. If I undock the timeline and have it full screen it works fine. But whilst it's docked on the main window it will not work.

    The Source Video plays fine.

    I've installed directx latest, the june2010 directX install, change my hardware acceleration in control panel from Intel to None, changed the priority of the process, renamed the localapp files, installed the latest Intel processors instead of using the OEM ones and even tried resizinf the docked window. I've hit a brick wall with this one.

    I can see on the forums and all over youtube people have had the same issues on mutlitple versions but I just can't reproduce their solutions.

    I'm running a Gen11 i7 processor, 16Gb RAM, which is using Intel IrisXe graphics. 

    I've raised a case with Corel/Pinnacle but any thoughts/help would be appreciated.

     

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